Field Financial Support Analyst at Northwestern Mutual
Milwaukee, WI
About the Job
At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.
Summary:
The Field Financing team is responsible for the back-office administration of Managing Partner and Managing Director loans, various allowance programs, and other special financing programs and reporting in support of NM’s field force. This team partners with internal stakeholders across the Career Distribution function and the NM enterprise, as well as field CFOs, bookkeepers, field leaders, and Financial Representatives.
Administers the team’s frontline production responsibilities with a keen focus on timeliness and accuracy. Responsible for adding value to the team by exchanging useful information, providing feedback, contributing to a positive work environment, sharing their knowledge/expertise in team meetings and cross training of team members and maintaining positive relationships with team members.
Primary Duties & Responsibilities:
- Responsible for entering new loan requests, loan changes, processing manual loan repayments, disbursing loans or refunds to the field, completing accounting paperwork, and providing written communication to the field regarding loan activity.
- Receives and reviews CAA/CAP loan contracts for proper budget amounts, loan limits, and required approvals.
- Processes new CAA/CAP requests, changes, and cash repayments. Completes accounting paperwork and performs necessary balancing.
- Receives and reviews payment documentation submitted for all supported allowance programs, assuring that proper payment authorizations are secured, and that department standards and guidelines are followed.
- Oversees team’s special purpose email box. Creates cases and resolves inquiries in an accurate and timely manner in accordance with the team’s established SLAs.
- Administers Managing Director and District Director changeovers: Responsible for accurate and timely loan and allowance administration. Coordinates, prepares, and oversees all necessary communications with field CFOs, bookkeepers, and internal stakeholders.
- Participates in project work and other initiatives that revolve around the department operating goals.
Knowledge, Skills, Abilities:
- Associate degree with an emphasis in Accounting, Finance, or Business required.
- Minimum 3 years of experience working with accounting/bookkeeping principles.
- Ability to complete work with a high degree of accuracy while meeting deadlines.
- Demonstrated skills in analytical problem solving, independent decision-making, and sound judgment in the application and communication of guidelines.
- Work experience demonstrating superior written and oral communication skills to resolve sensitive and complex questions regarding agency income and individual’s compensation.
- Ability to manage multiple assignments in a timely and quality manner.
- Demonstrated computer experience with solid keyboarding skills and proficiency with Microsoft Office packages, including Excel.
- Customer service experience preferred.
- Knowledge of field financing programs and NM’s field distribution system preferred.
Compensation Range:
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Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additiona l information relating to location-based pay structures.
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We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.
FIND YOUR FUTURE
We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.
- Flexible work schedules
- Concierge service
- Comprehensive benefits
- Employee resource groups
