Field General Adjuster - Church Mutual Insurance, S.I.

Introduction:

Looking to join a vibrant organization that makes a difference?

As part of the Church Mutual team, you'll work with some of the most experienced and knowledgeable people in the industry and achieve your own growth and career satisfaction while finding fulfillment in serving those who serve others. We foster a workplace where all employees are treated with dignity and respect; diversity, inclusion and belonging are woven into the fabric of our company through our customers, employees, leadership, business relationships and outreach programs. Join us and Stand for Good.

What you’ll be doing::

Work independently and within authority granted to investigate, evaluate, create estimates, negotiate, and resolve on-site large loss property claims in excess of $250,000. Review coverage, determine liability, secure information, document files, and settle and pay claims, utilizing claims best practices adhering to claims department policies and procedures. Assign and direct independent vendors, attorneys, qualified experts, and consultants to achieve successful resolutions of claims. Set accurate and timely reserves. Develop subrogation and recovery potential. Maintain file documentation and notes and work diary for travel and home-based duties. Actively share knowledge with team members, contributing to training programs and mentoring fellow claims handlers. Travel to loss sites and Home Office.

On any given day, you’ll::

I. Manage the direct adjustment of large loss property claims with a physical visit to loss site and prompt contact with all knowledgeable parties. Work with contractors and construction managers where necessary.

II. Develop the claim facts and analyze and address coverage issues timely and accurately under the contract.

III. Review and direct experts, consultants, attorneys, and other claims vendors to achieve appropriate claims outcomes. Acquire and direct qualified engineers or experts when needed. Review all vendor charges for appropriateness.

IV. Evaluate damages and use knowledge of claim investigations, litigation, and insurance contracts and industry trends to set accurate and timely reserves.

V. Evaluate, negotiate settlements, and pay claims within designated authority. Provide detailed claim data to reinsurers as necessary. Refer to manager all errors and omissions and payments and reserves in excess of authority. Refer all claims involving bad faith or threat of bad faith.

VI. Oversee repair of structures for losses settled on a repair basis versus cash settlements.

VII. Maintain a well-documented file and articulate file notes able to be read and understood by not only Claims but other involved parties. Carry out necessary communications to accomplish adjustment of the claims.

VIII. Explore subrogation and recovery potential.

IX. Complete state reporting requirements through necessary filings or insurance department reports as requested.

X. Significant travel will be required, including travel to loss site and Home Office. Maintain a regular work diary for all travel and home-based duties.

XI. Present cases and regularly share expertise through the claims committee process, participation in training programs, and mentoring of fellow claims handlers.

Here’s what we expect:

1. Prior Experience:

• Ten plus years of large/complex property adjusting experience, demonstrating successful evaluation and negotiation of claims settlements.
• Experience in writing estimates in excess of $250,000, using a current estimation software platform.

 

2. Education:

• Bachelor's degree is required.
• Significant industry experience with a high school diploma or equivalent may be considered in place of a bachelor's degree.
• An AIC or CPCU designation or evidence of continuing education in insurance claims is highly desirable.

 

3. Necessary Knowledge and Abilities:

• Ability to understand building engineering and construction concepts and apply damage solutions.
• Excellent verbal and written communications skills.
• Advanced analytical skills.
• Advanced organizational skills to manage a claim inventory under limited supervision.
• Advanced knowledge in insurance coverage and contracts and evaluating and setting timely and accurate reserves.
• Advanced knowledge to handle large property claims including analyzing engineering reports, writing specifications for repair, estimating damages, and applying other technical skills.
• Demonstrated ability to deliver high-caliber customer claim service.
• Advanced listening and negotiation skills.
• Ability to establish meaningful end results, producing relationships with a wide spectrum of people--both internally and externally.
• Moderate-to-advanced knowledge of computer system necessary to process claims and to provide the required reporting.
• Willingness to develop professional knowledge and to share knowledge and contribute to the growth of fellow claims handlers.
• Ability to physically inspect property damage, including roofs.
• Able to work with limited direct supervision.
• Significant travel will be required.

 

Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 

Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location.

Minimum Compensation:USD $94,300.00/Yr.Maximum Compensation:USD $141,500.00/Yr.