Field HR Partner - ABM Industries

Overview

ABM Industries is hiring a Field HR Partner to support front-line employees and supervisors for all ABM industry groups in the New York City region.  In this role, you will be responsible for aligning business objectives with employees and front-line leaders and serving as a consultant to front line leaders on human resource-related issues. The successful Field HR Partner acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. Works in collaboration with HR centers of excellence to achieve talent goals necessary to sustain and drive business performance. Ability to implement innovative and practical solutions through a strong process and metrics focus. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.

This is a Hybrid Role (expected to be in-office or in the field on Tue/Wed/Fri) located at 50 Broadway, New York, NY 10004.

ESSENTIAL FUNCTIONS

• Consult with line management, providing HR guidance when appropriate.
• Build and maintain an environment for our Team Members that results in a high customer focused and engaged workforce.
• Review onboarding and orientation for new leaders.
• Analyze trends and metrics, seeking opportunities and strategies to improve trends in turnover, retention and key indicators of employee and customer engagement.
• Partner with leadership to understand current and future staffing needs.
• Partner with Talent Team to develop workforce plans that respond to current and future staffing needs.
• Partner with Learning & Development Team to ensure key programs are focused on front line managers and team members. 
• Manage and resolve employee relations issues. Conduct effective, thorough and objective investigations.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance; partners with legal as needed/required.
• Provide day-to-day performance management guidance to front line leaders (e.g., coaching, counseling, career development, disciplinary actions).
• Work closely with front line leaders to improve work relationships, build morale, and increase productivity and retention.
• Provide HR policy guidance and interpretation.
• Provide guidance and input on business restructures, workforce planning and succession planning.
• Identify training needs for business and individual coaching needs.
• Participate in evaluation and monitoring of training programs to ensure success; follow up to ensure training objectives are met.
• Partner with HR Centers of Excellence to deliver programs to meet organizational goals.
• Review key business performance targets and their related talent implications with business leaders.
• Support customer retention and business development though direct involvement with key customer base.
• Identify and drive the sharing of best practices across functions to facilitate continuous improvement.
• Understand and mitigate corporate risk associated with relevant employment laws/policies.

QUALIFICATIONS - EDUCATION & EXPERIENCE

• Bachelor’s Degree in Human Resources Management or related field; Master’s Degree preferred
  • In lieu of degree, 10+ years of related experience required
• Minimum of 5 years of applicable experience in Human Resources, business operations or management
• Appropriate experience with a large hourly & distributed workforce is a strong plus
• Experience working with union and non-union employees preferred.
• Must be able to travel +10% of the time.

QUALIFICATIONS - SKILLS & ABILITIES

• Bilingual Spanish strongly preferred
• Clear, comprehensive understanding of the link between talent and other HR initiatives and business strategy
• Strong consultation and communication skills
• Ability to effectively challenge, influence, and develop productive relationships inside and outside of HR
• Intellectual agility, interpersonal flexibility and deep curiosity to learn
• Exposure to strong process and project management discipline
• Effective team player and networker

Pay:  $80,000 – $105,000

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Benefit Information:

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management