Field Operations Coordinator - Superior Fence and Rail
Westland, MI 48185
About the Job
About Us:
At Superior Fence & Rail, we pride ourselves on delivering exceptional residential fencing solutions to our customers. We work with a skilled network of subcontractors to ensure every installation is completed to the highest standard. We’re seeking a dynamic Field Operations Coordinator to join our team and play a pivotal role in recruiting and managing subcontractors, overseeing scheduling, and ensuring each project is completed to the customer’s satisfaction.
Key Responsibilities:
- Recruit Subcontractors: Identify, recruit, and onboard qualified subcontractors to meet the demands of our growing business.
- Subcontractor Management: Serve as the primary point of contact for subcontractors, fostering strong relationships and ensuring clear communication on all project details.
- Job Scheduling: Coordinate and oversee the scheduling of installations, matching subcontractors with jobs efficiently to ensure timely completion.
- Project Oversight: Monitor job progress, address any issues that arise, and ensure projects are completed to the highest standard.
- Customer Satisfaction: Work closely with customers to ensure they are fully satisfied with the installation process and the final product.
Qualifications:
- Experience in operations, construction, or a related field.
- Fencing experience is a plus.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills for effective subcontractor and client interactions.
- Ability to problem-solve and make quick decisions to ensure smooth project execution.
- Knowledge of scheduling software is a plus but not required.
What We Offer:
- Competitive pay with performance-based bonuses.
- A supportive team environment that values collaboration and growth.
- Opportunities for professional development and career advancement.
- The chance to work with a leading name in residential fencing in the Metro Detroit area.
If you’re ready to take on a leadership role that combines operations, subcontractor management, and customer satisfaction, we want to hear from you!
Superior Fence & Rail is a nationwide industry leader in residential and commercial fence installation. We have limitless customization options and produce beautiful, long-lasting fences. We’re so sure of our fence quality, we back it with the industry’s best warranty.
Our commitment to quality is rivaled only by our foundation of customer service. From the first call, to the walk-through after your new fence is installed, our customers feel the superior difference. We guarantee it.
Our commitment to customer service also helps us attract the finest quality workforce. As such, we have been named one of 2019’s “Best Places to Work“.
