Field Operations Manager (Cleaning/Janitorial Services) - Imperial Cleaning

Overview
Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25+ years. Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth.

A central pillar of our success is effective and frequent communication with our customers to ensure that we meet their needs and achieve the highest level of customer satisfaction. We take great pride in our work and respond with a sense of urgency to resolve any issue that may arise. Our strong commitment to service excellence has enabled us to become an elite service provider for the retail luxury brand sector and we have the highest customer retention rate in our industry, over 4x the industry average.

Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward. We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture. At Imperial, we know that our people are our greatest asset and we take great care to find highly qualified candidates that share our commitment to growth and excellence.

Imperial Cleaning is an equal opportunity employer. We offer competitive compensation packages and a variety of benefits that provide our staff with a safe, respectful, and professional working environment. Our location: 151 Dixon Ave, Amityville is an upscale, professional building just off the 110 corridor - walking distance from the train station and town.

Job Description

A successful cleaning company in Long Island is looking for a Project Manager to work within the tri-state area. Must be bi-lingual (English / Spanish) and have a valid driver's license as a company van will be provided.

Responsibilities include but are not limited to:

Must have experience with:

• Deep Cleaning of commercial building/facilities
• Reporting deficiencies and/or any safety hazards to Management so they can be reported to the client.
• Taking before and after photos of work and submitting daily reports to regional team
• Construction cleanups
• Carpet extractions
• Strip and Wax, Buffing floors
• Pressure washing
• Window cleaning
• Hi-low dusting
• General office cleaning
• Training and recruitment of cleaning staff
• Reporting hours to payroll

• Liason between Customer Care Managers and Project Crews
• Laison between Regional Managers, District Managers and Project Crews
• Liason between Warehouse Manager and Project Crews
• Train Floor Care Supervisors/Technicians on new procedures and equipment and/or retraining
• Ensuring the Project Crews equipment is in proper working order
• Evaluating Project Crews workload
• Ensuring that the warehouse has the proper supplies for the Project Crews to perform all tasks
• Ensuring the Project Crews vans and equipment are meeting Imperial's appearance standards and functionality
• Inspect jobs to make sure we are meeting our clients expectations and high level of quality

Bilingual English and Spanish skills preferred

Flexibility with working hours. Emergency nights and weekend work may be required.