Field Operations Specialist - Epes Transport System, LLC

Job Overview:

We are looking for a Field Operations Specialist to join our Dedicated Operations team. The Field Operations Specialist will assist the Director of Dedicated Operations to meet day to day operational requirements. The duties will include functioning in multiple Dedicated operations with objective of temporarily fulfilling all management duties for the assigned operation during time of manager absences whether planned or unplanned. The primary focus will be to have a working knowledge of multiple Dedicated operations to include day-to-day customer operational requirements, company policy compliance, customer service, safety, productivity, and profitability while still adhering to the terms of the signed contract between Epes Transport, LLC and the assigned Dedicated customer.

Qualifications:

• College preferred; equivalent experience considered
• Basic data entry skills-accuracy important
• Ability to pass pre-employment drug test.
• No conviction of felonies, serious crimes, or have charges pending. However, conviction is not an automatic disqualification of employment.
• Professional, clean, neat appearance
• Occasional travel in job as required
• Ability to work flexible hours and schedules
• Ability to work independently; take initiative and be a self-starter
• Ability to plan and organize workload; flexibility to handle pressure and work with interruptions and meet deadlines; attention to details
• Ability to handle multiple priorities
• Willingness to learn and accept responsibility

Responsibilities:

• Serves as a liaison between the assigned Customer, its management, and Epes Transport System.
• Works on site at customer location to coordinate the daily operations of the assigned Dedicated account.
• Coordinates with both internal and external customers to determine and fill needs for drivers and equipment.
• Plans and schedules drivers per the customer's requirement(s).
• Provides supervision, training, and leadership to drivers to ensure good customer service.
• Trains and counsels drivers on safety, hours of service requirements, workers compensation and other overall company policies while adhering to the contract requirements.
• Promotes compliance with DOT requirements and Epes safety program.
• Inspects on site equipment (tractor, trailers) to insure all are safe, and in good operating condition. Identifies any equipment in need of repair or service and coordinates same with the appropriate vendor.
• Provide billing, payroll information and special reporting requirements as related to the Dedicated business and the customer requests.
• Provides administrative support as required by all Dedicated operations.
• Provides weekly recaps and management reports to internal and external customers as required.
• Travels as necessary
• Demonstrates support to the Epes Transport System, LLC Quality Management System and its objectives, as applicable.
• Other duties may be assigned at the customer's direction, including but not limited to performance reporting, physical drop lot management, attending meetings, training as required by the Dedicated customer.
• Performs other duties as may be assigned.

About Us:

Our MISSION is to be the transportation solutions provider of choice for our customers which enables them to move their products to their customers safely, timely and cost effectively.

Epes Transport System, LLC is the largest truckload carrier based in NC.