Field Sales Engineer (FSE) - West - Bosch Group

Bosch Security Systems is a leading global supplier of security, safety, and communications products and systems. Protecting lives, buildings and assets is the major aim. The product portfolio includes video surveillance, intrusion detection, fire detection and voice evacuation systems as well as access control and management systems. Professional audio and conference systems for communication of voice, sound and music complete the range.

Fairport, NY is the headquarters for the Bosch Security Systems sales organization in the United States and serves as the primary site for research and development, engineering, quality, and product management for intrusion detection systems, including state-of-the-art sensors, control panels, communicators and more.

This position must reside in the West Region and be near a major airport, with up to 70% travel required. Preferred locations include Denver, CO, Sacramento, CA, Portland, OR, Seattle, WA, Dallas, TX, or Oklahoma.

As Field Sales Engineer, you will act as crucial technical expert within our sales team, playing an integral role in selling complex technical I&A products. Your primary responsibility will be to bridge the gap between our sales team, the knowledge of the engineering, product, marketing team and customers by providing in-depth technical advice, delivering compelling product demonstrations and presentations, and offering robust customer support during the sale. This role seamlessly combines the technical expertise and analytical skills of an engineer with the persuasive abilities and customer centric approach of a sales manager.

In this position, you will support the sales organization by engaging in systems design, conducting product demonstrations, and providing comprehensive support for vertical applications/use cases, major projects, and proof of concepts. Your ability to translate technical details into easily understandable information will be essential in helping customers make informed purchasing decisions. You will act as a trusted advisor, ensuring our customers receive the highest level of service, application, and technical guidance throughout the sales process.  Core responsibilities include the following:

• Partner with and support allocated regional sales organization by providing pre-sales technical assistance, product education, and technical content for sales presentations.
• Manage the design of solutions by preparing proof of concepts, technical systems designs, and integration plans for I&A products with other Bosch or third-party manufactures by successfully matching customer pain points and requirements to proposed solutions.
• Educate end-users, system integrators, or other parties on key system capabilities and product applications.
• Provide end-user support before and during the sale (to be handed over to technical support organization post-sale).
• Assist systems architects, consultants, and engineers by clarifying and defining specification for design of future projects (to include 1:1 or group presentations for selected technologies).
• Build and maintain relationships with systems architects and consultants to drive future specifications and sales (outside of specific projects).
• Support expositions, trade shows, and other events as needed, including providing technical support, product/display setup and configuration, and on-site support for technical questions and customer demonstrations.
• Other tasks may include maintaining proficiency on products and technology for I&A, providing internal education of Sales District Manager's on technical applications and new technologies as well as creating, maintaining, and training on demo kits in support of the regional sales team.
• May provide on-site commission support for architects or consultants as needed.

• Bachelor’s degree in a technical or related field (e.g., computer science, engineering) is preferred.
• Associates Degree or certifications in micro-electronic or IT / networking is preferred. 
• High School Diploma required.
• 3-5 years of field application experience working with customers is required, preferably from the manufacturer side or from the security industry. 
• Strong technical background with the ability to understand complex technical products.
• Good working knowledge in system design and installation (industry affiliation and certification plus).
• Customer-focused mindset with the ability to build strong relationships.
• Self-motivated with strong organizational, integrative aptitudes, and follow-up skills.
• Must have ability to overcome obstacles, be resourceful, tenacious and action oriented.
• Must have excellent verbal, written and interpersonal communication as well as presentation skills.
• Proven ability to work collaboratively across the organization.
• Proficient in using Microsoft Office (i.e., Word, Excel, and PowerPoint)
• Willingness to travel up to 70% within allocated geographic region.

• All your information will be kept confidential according to EEO guidelines.
• By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.
• BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives: FIRST Robotics (For Inspiration and Recognition of Science and Technology) and AWIM (A World In Motion)
• Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.
• Bosch Building Technologies intends to transform our business and thrive under new ownership! We are committed to expand our business and looking for talented individuals to join us on this exciting journey!  
• Learn more here: https://www.bosch-presse.de/pressportal/de/en/realignment-bosch-building-technologies-to-focus-on-systems-integration-business-259403.html