Field Service Crew Leader PS at Pennsylvania Transformer Technology Inc

Pennsylvania Transformer Technology, LLC

POSITION DESCRIPTION

POSITION TITLE: Field Service Crew Leader (FSCL)

EFFECTIVE DATE: August 2024,

REPORTS TO: Field Service Manager

DEPARTMENT: Field Service

STATUS: Exempt

LOCATION: Remote

Position Description Summary

The Field Service Crew Leader specializes in power transformers. The FSCL will lead a crew in the installation, maintenance, troubleshooting, and repair of power transformers at various customer sites. This role requires extensive travel and a commitment to delivering safe exceptional technical support and customer service.

Essential Functions

Team Leadership:

• Supervise and coordinate the activities of field service technicians and resources.
• Assign tasks and ensure they are completed efficiently and accurately.
• Conduct tailboard meetings and safety briefings.
• Oversee the execution of field projects, ensuring safety and timely within-budget completion.
• Coordinate with Field Service Planners, clients, and other stakeholders.
• Prepare and maintain project field documentation and reports.
• Enforce safety policies and procedures, ensuring all work complies with local, industry, and corporate standards.
• Maintain real-time safety inspections and audits.
• Address and resolve any safety incidents or concerns directly with the Filed Service Safety Administrator.
• Serve as the primary expert in the assembly, service, and repair of power transformers.
• Provide technical guidance and support to the team.
• Troubleshoot and resolve complex technical issues.

Communication:

• Maintain effective communication with management, crew members, and clients.
• Provide regular updates on project status, safety incidents, and any changes in work scope.
• Foster a positive and collaborative work environment.

Equipment and Maintenance:

• Ensure all tools, equipment, and vehicles are in safe operating condition.
• Perform regular maintenance inspections working directly with the Field Service Transportation Administrator.
• Manage material needs and order necessary supplies and parts.

Knowledge, Skills & Abilities

• Extensive experience in power transformer installation, service, repair and testing.
• Strong leadership and project management skills.
• Excellent communication and interpersonal skills.
• Commitment to safety and quality.
• Ability to travel extensively and work in various environmental conditions.

Education And Experience

• Relevant certifications and licenses (e.g., electrical, safety).

Working Relationships

• Primarily intra-organizational interactions, collaborating with supervisors and personnel under your direction. You will manage the interface coordinating and executing production requirements.

Physical Job Demands

• Ability to lift, carry, and move up to 60 lbs.
• Must be able to work in extreme hot and cold conditions, stand for extended periods, and be exposed to loud noise levels.
• Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus.
• Must have the ability to hear telephone conversations and speak clearly.
• May require high levels of concentration in a busy, dynamic environment.

Working Conditions

Monday through Friday and on-call will be required.

DISCLAIMER CLAUSE

The above statements are intended to describe the general nature and level of the work being performed by the employee assigned to this position. They are not exhaustive lists of all duties and responsibilities, knowledge, skills, abilities, physical job demands, and working conditions associated with the position.

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