Field Service Engineer 1 - Daifuku

Daifuku America Corporation, the North American affiliate of Daifuku Japan Co., Ltd. and a dynamic high-tech company specializing in automated material handling systems, is currently seeking Field Service Engineers.

GENERAL DESCRIPTION

To maintain Daifuku and/or other AMHS equipment as a member of the sustaining support team at the customer's facility. Must proactively look for, identify, and resolve daily issues and prevent downtime. FSE is responsible for error recovery, equipment repairs and installations of any assigned Continuing Improvement Program (CIP) modifications and upgrades. Works under the direction of crew chief or EIC on site.

ESSENTIAL DUTIES

1.  LOCATE SOURCES OF PROBLEMS:
Maintain and service site specific equipment as a member of the sustaining team by observing the equipment in operation. Proactively look for, identify and resolve daily issues to prevent downtime. Listen for problems and execute various test cycle operations. Use precision measuring and test instruments. Respond to errors and troubleshoot cause of errors in a timely manner. Escalate downtime errors following the chain of command on site.

2.  ENSURE OPERATION OF MACHINERY AND MECHANICAL EQUIPMENT:
Perform daily Preventative Maintenance (PM’s) on all AMHS systems according to factory and customer specifications as directed by crew chief or EIC Complete preventive maintenance requirements on equipment; following site specific procedures, operations manuals. Maintain accurate service logs and enter them in the database.

3.  TRAINING:
Maintain L3 Certification or above on all site equipment and systems. Continuously update and modify skills as new equipment, policies and procedures are introduced.

4.  MAINTAIN EQUIPMENT PARTS AND SUPPLIES INVENTORIES:
Insure proper tracking of parts used to ensure consignment inventory accuracy. Follow proper stock handling procedures (i.e., stock returns, parts ordering). Report inventory issues/discrepancies to EIC or SC, and work with them to correct same

5.  VARIOUS PROJECTS:
Perform site specific projects, as assigned by the EIC and/or SC (i.e., assistance in writing or verifying procedures, information retrieval for ongoing investigations, etc.) Assist as needed or required during new or existing equipment installs or modifications in coordination with Installation team.

SPECIAL REQUIREMENTS
Physical Demands:
Stand (Occasionally)
Walk (Constantly)
Sit (Constantly)
Handling / Fingering (Frequently)
Reach Outward (Occasionally)
Reach Above Shoulder (Occasionally)
Climb (Occasionally)
Crawl (Infrequently)
Squat or Kneel (Frequently)
Bend (Frequently)
Twist (Constantly)
Stoop (Constantly)
Crouch (Constantly)
Lift/Carry:
10 lbs or less
11-20 lbs
21-50 lbs (Occasionally)
51+ lbs
Push/Pull:
10 lbs or less
11-20 lbs
21-50 lbs (Occasionally)
51+ lbs

Others:
• Required to wear a cleanroom uniform and Personal Protective Equipment and work at height and in confined space.
• Will work in office and FAB settings.
• Able to tolerate clean room environment and no issues with heights.
• Able to work in confined spaces.
• Able to work on ladders, manlifts, scaffolds.
• Able to work weekends and Holidays

QUALIFICATIONS and ABILITIES

• Must follow safety guidelines established for work area and wear protective clothing when exposed to hazardous materials. Conform at all times to customer’s safety and cleanliness policies to maintain a safe and clean work environment.
• Must be OSHA 10 certified.
• Will need to follow and understand posted work rules and procedures.
• Must be able to travel for training and/or to assist at other sites as required or requested.
• Requires good communication skills (both written and verbal) to interface effectively with customers.

EDUCATION

• AS/BS degree or technical degree equivalent with 0-2 years’ experience or equivalent work experience required.

CERTIFICATIONS

• Level 3 certification
• Equipment Training Certifications for Equipment on site. Training conducted in the AZ training center or onsite as determined by Service Management and Technical Training team

KNOWLEDGE (Equipment, Tools, Principles, Software, Math, etc.) & EXPERIENCE

Equipment: Equipment is SITE specific• Stockers (CMS-50, CMS50S, CMS50- modified to Scara Head, CMS-500,CLS-40 Non Purge, CLS-40R, CLS-50, Nikon Reticle Stocker, Nitrogen Purge Stocker, Smif pod stocker)
• Cleanway Transport systems and related peripherals (CLW-600, CLW-700, CLW-07)
• Maintain FOUP system as directed by EIC
• Other equipment specific to job site

Tools:
• Hand, measurement and test tools
• Test benches and alignment jigs
• Other tools specific to job site

Software:
• Microsoft Office (Word, Excel, Power Point, and Outlook)
• UNIX, LINUX, QNX, DOS and Server experience (Preferred)
• Microsoft Windows (Required)
• Basic Networking Skills (IP addresses/Setting up wireless networks)

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

Daifuku is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status or medical condition.