Field Service Engineer - Bethesda, MD - Serco North America

Are you a Field Service Engineer looking for a place you can make a difference every day? Serco is searching for an experienced Field Service Engineer in support of The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program in Bethesda, MD. 

The NAVFAC AT/FP Ashore Sustainment Program is executed by the NAVFAC AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC) and NAVFAC regional Facilities Engineering Commands (FECs). The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements.

This position is contingent upon your ability to obtain and maintain a DOD Secret clearance within 90 days of employment and US Citizenship.

The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program's mission is to design, procure, integrate, install and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters.

In this role, you will:

• Install, troubleshoot, and maintain products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, enterprise land mobile radio, dispatch activities, and support for regional and emergency operation centers as needed.
• Train employees, identify, analyze, and repair product failures; order and replaces parts as needed.
• Be relied upon to determine and recommend which products or services best fit the customers' needs.
• Rely on limited experience and judgment to plan and accomplish goals.
• Typically report to a supervisor or manager.  

To be successful in this role, you will have:

• Bachelor's degree and 0-1 years experience OR HS Diploma with 2 years experience in the field.
• Candidate must be able to obtain a DoD Secret Clearance within 90 days of start date.
• Be able to travel locally and long distance as needed.
• Familiarity with a variety of the field's concepts, practices, and procedures.
• Ability to travel up to 25% of the time as needed

Additional desired experience and skills:

• Experience with associated hardware, software, systems and manufacturers including, but not limited to:
  • NASATKA electric style barriers (K12 Steel plate barriers)
  • Delta Barriers hydraulic wedge barriers
  • VPMS cameras (Analog & IP)
  • Federal Signal Mass Notification System
  • VTC (Video Tele-Conferencing Systems)
  • AVG (Automated Vehicle Gates)

If you are interested in supporting and working with our military and a passionate Serco team, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply!

In compliance with state and local laws regarding pay transparency, the salary range for this role is $59,906 to $99,844; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. 

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.