Field Service Engineer - Gpac

Field Service Engineer

One of our best clients, a leading manufacturer/OEM of precision CNC manufacturing cutting tools, is looking for a Field Service Engineer based out of the Cleveland area, working remotely and traveling the region of the surrounding states.

A bit about the company:

For over 40 years, they have been a leading producer of cutting machine tools worldwide, making top-of-the-line CNC machines, 5-axis, etc. With operations nationally and internationally, they are recession-durable. This is a long-term opportunity to grow with a leading global, stable, structured company.  Those looking to build their skills with real-world experience in the field.

The job:

• Provide customers with maintenance, repair, and installation assistance for CNC machine tools on-site or by telephone.
• Create and update documentation of technical information.  
• Contribute to product development by assisting and training the end customer's Service Engineers on installing and maintaining newer product lines.
• Establish and build exemplary communication and customer service relationships with customers. (There's a tech team that supports the field service engineers in-house, so they don't have to have 100% every answer from beginning to end; trust that they have support when in the field.)

Details:

• Field Service Engineers are hourly with the opportunity for overtime.
• Seventy-five percent travel, so it is best to be close to the airport. Traveling weekly.
• All travel is paid for, and you get paid while you travel. If it makes sense to stay the weekend, do what works best; they are happy to pay for the weekend stay. Of course, you are reimbursed if you use your vehicle. They take care of their team very well because they can.

Credentials Desired:

• Associate’s degree or Bachelors in a technical field, trade schools or certificates work too. 2-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools. Installation, repairs, etc. Programming and operating CNC machines with 3,5,7 axis. 
• Experience operating or maintaining robotics: Fanuc, Mitsubishi, Haas, Mori Seiki or other machines, Siemens controls or Heidenhaim is preferred.
• Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.

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All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.