Field Service Engineer III - Toshiba/Canon MR/CT - DirectMed Imaging

DirectMed Imaging excels in simplifying the complexity of medical imaging solutions. We specialize in providing top-quality parts, expert engineering support, repairs, and AAMI-certified training for all imaging modalities. Our client-centric approach ensures informed, value-driven solutions for CT scanners, MRI machines, X-ray equipment, and more, aligning with our motto, "Comprehensive made simple."

BENEFITS:

• Be a part of a driven team that emphasizes open communication and teamwork
• Great benefits package including healthcare, dental, and vision insurance
• Company clothing allowance
• Incredibly fast growth means limitless opportunity
• Flexible and dynamic culture
• Company-sponsored, monthly "Fun" events

WHAT YOU WILL BE WORKING ON:

• Troubleshooting highâ€end medical imaging systems and equipment
• Investigating and repairing issues with medical imaging applications, electrical components, computer hardware, and software, mechanical and hydraulic systems
• Provide support for software issues associated with systems
• Provide support for system relocations, installations and de-installations, including ramp down, reinstallation, ramp up and calibration
• Provide exceptional interaction with radiologists, technicians and physicians to keep them aware of new and existing imaging solutions, manufacturer safety alerts and updates
• Provide medical imaging equipment technical support via web and telephone
• Perform imaging system inspections, system preventative maintenance, calibrations and quality assurance checks utilizing ISO 13485 Quality and industry standards
• Support end-users by conducting training programs and providing software support

JOB REQUIREMENTS:

• AS/AA degree in Electronic Engineering / Electromechanical preferred, Computer Science or BioMed or equivalent Military training
• Minimum of 5-8 years of Field Service Experience
• Ability to establish and maintain business relationships with customers and peers
• Ability to perform administrative/computer work, accurately and in a timely manner
• Knowledge and experience performing service, preventative maintenance, deinstallations and/or installations
• Ability to travel up to 30%
• Forklift certification is a plus