Field Service Engineer - Talent Space

Talent Space, INc. is looking for a Field Service Engineer in Nashua NH. 

Responsibilities

• Perform manual and automated calibration, adjustments, preventative maintenance, troubleshooting of Test & Measurement electronic equipment at customer's sites or service centers.
• Evaluate test failures, distinguishing between hardware & system software to determine if repair or re-alignment is required.
• Perform calibration and adjustment procedures products.
• Install software and firmware upgrades that may include re-image of the customer’s instrument.
• Utilize strong computer skills including automated Calibration Systems, Microsoft Office and other applications.
• Understand, and utilize STE, TME, and PC based calibration software as required.
• Work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 quality program.
• Assist in maintaining the Calibration team’s accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training.
• Use excellent communication and organizational skills to effectively interface with customers and peers.
• Establish and maintain close communication with customers to ensure optimal performance of customers' and test equipment assets.
• Ensure compatibility between customer expectation and support provided by the team
• Work on service assignments with clearly defined objectives

Requirements:

• Must have 5 years of calibration service experience of all types of Test Equipment to include RF/ Microwave skills to 50 GHz.
• Must be knowledgeable of current quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025.
• Must be able to work with minimal supervision and interface effectively with fellow team members, customers, and management while adhering to the highest standards of business ethics.
• Ability and desire to learn system/automated calibration software.
• Ability to calibrate instruments both manually and using automated test procedures.
• Experience using automated calibration software platforms (STE, TME, PC Based, etc.) a plus.
• Must have strong verbal and written communication skills to interface with customers and peers.
• Must be flexible and capable to work in a changing priorities environment to meet strict performance metrics.
• Understand project timeline, goals and processes and take the lead to complete those requirements.
• Be able to interface and take the lead between the customer and Keysight to solve complex project objectives.
• Excellent troubleshooting and technical skills.