Field Service Engineer - FlightSafety International

Purpose of Position

PURPOSE OF POSITION

The Computer Systems Technician installs, maintains, repairs, and troubleshoots computer equipment on simulators both in house and onsite.

Tasks and Responsibilities

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES.

The Computer Systems Technician works within the production department to gain, understand and apply the fundamental principles and concepts of computer systems. Performs routine aspects and progresses to more varied and complex activities with development of additional knowledge and experience. Participates in subject matter training as required to gain skills.

· Assembly and integration of equipment cabinets and subsystems on production devices.

· Installation of software on the production devices.

· In house visual support of production devices.

· Modify procedures under supervision of lead.

· Support site installation of production devices. Travel is required.

Minimum Education

MINIMUM EDUCATION REQUIREMENTS

· Associates degree in related field

Minimum Experience

CERTIFICATES, LICENSES OR REGISTRATIONS

· CompTIA A+ or higher certification - required

· Valid Driver’s License, where applicable

EXPERIENCE REQUIREMENTS

· One to four years’ experience or equivalent combination of education and experience.

· Basic to intermediate knowledge of the inner workings of a PC

· Ability to change user serviceable parts

· Intermediate knowledge of Windows OS and Server OS

· PC, Workstation, Laptop, Server, peripherals, common PC buss hardware, networking basics.

· Basic knowledge of hand tools.

· Be able to interpret drawings.

· Able to read and interpret documents

· Able to apply concepts of basic algebra

Knowledge, Skills, Abilities

KNOWLEDGE, SKILLS AND ABILITIES

· Accountability - Shows up to work as scheduled, and follows instructions, policies, and procedures. Meets productivity standards, deadlines, and work schedules. Accepts full responsibility for quality of work, both independent and team projects.

· Adaptability- Quickly modifies behavior to maintain effectiveness when experiencing major changes in work tasks or work environment. Approaches change as opportunities for learning and development.

· Results Oriented - Focuses on results and desired outcomes and how best to achieve them by ensuring that they and others stay focused on the objective and perform in accordance with clear expectations.

· Teamwork - Cooperates and collaborates with all teammates to achieve common goals by sharing information or expertise; working together to solve problems in a positive manner while valuing the contributions of others.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit, talk and hear. The employee is frequently required to use hands to finger, handle, or feel. Must work with keyboard, mouse, and monitor for long periods of time.

The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 60 pounds.

Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.