Field Service Manager - ConsultNet

Field Service Manager – Power Distribution Systems
Direct Hire
Plano, Texas
Target Salary $80,000 / year


Job Summary:
In this role, you will oversee and manage the field service technician group, and repair services for the company remote installations of their electrical services equipment. Plan and manage remote installations, deploy technicians, monitor performance and productivity for the team. Manage and continue to develop the schedules, tasks and technician development program. Develop and implement SOP's. Work closely with customer success team to develop SLA's and customer contract obligations are met. Perform company compliance and reporting within industry standards and local electrical regulations where remote equipment is installed. Occasional Travel required to client sites to either participate in equipment

Required Skills:

• 3+ years experience as a Field Service Manager within the electrical product industry
• 4+ years of field service product installation/commissioning, maintenance, and repair experience at client remote sites
• Experience working with CRM's or ERP systems which would require interaction with component and service/warranty modules (list any you have on your resume)
• Experience creating SOP's (standard operational procedures)
• Experience with managing SLA's (service level agreements) for service delivery with customers.
• Vocational Trade-School or similar with any certifications with Electrical highly desired.

• Any Electrical Vehicle industry experience
• Familiar with 480V 3-phase systems
• Bachelors Degree helpful, but not required.
• Experience with training, or creating training programs for field technicians with electrical

Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.

Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.

Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.

Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at www.consultnet.com .

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.