Field Service Preventative Maintenance Technician at Thompson Machinery
La Vergne, TN
About the Job
Field Service Preventative Maintenance Technician
JOB PROFILE
The Preventive Maintenance (PM) Technician samples and changes oil and fluids on Caterpillar diesel powered construction equipment and competitive brands
Removes, inspects, and installs filters, maintains lube truck inventory, and orders needed parts and supplies
Responsible for following company and EPA guidelines for disposal of oil and filter waste
Operates equipment to inspect for post-service issues or leaks, and to ensure proper equipment operation.
This is a field position working largely independently and out of a company-provided lube service truck
The Field Service PM Technician works in a variety of customer locations and reports to the Supervisor of Equipment Management Solutions
BASIC REQUIREMENTS
High school diploma (or equivalent) required.
Filed Service PM Technician training or service and maintenance training through accredited technical schools, equipment dealerships or manufacturer training preferred.
1 – 2 years of prior experience in PM technical areas is desired
Able to work a flexible schedule and overtime, including nights, weekends and over-night travel as required, and must be able to work independently in remote locations
Must display professionalism, integrity, adaptability, and a strong customer service focus.
Demonstrate a sense of urgency and self-initiative, and the personal drive to be successful
Excellent communication skills
Ability to obtain and maintain a Commercial Driver’s License (CDL) Class “B”, and DOT medical card as required for operating regulated vehicle
Must have a basic set of hand tools
Must be able to travel as required
RESPONSIBILITIES
The Field Service PM Technician should be able to read and interpret technical instructions, safety manuals, service manuals, company policies and procedures
Will need to be proficient in the sue of basic hand tools
The position is responsible for providing lube service on construction equipment, engines, and powertrains, and for responding to customer needs in a positive, safe, and timely manner.
Safety
Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
Customer Satisfaction
Respond to all customer requests in a professional and courteous, timely and responsive manner.
Maintain a clean, professional personal appearance at all times, meeting all Company standards for professionalism.
Keep the Manager continually apprised to assist in answering customer questions and problems when necessary
Business
Supports the organization’s mission, vision, and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
Accepts responsibility for mistakes or problems
Maintains “ownership” of assigned tasks.
Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers
Must be dependable
Consistently arrives at work on time when scheduled, fully ready to work.
Maintain company and product confidentiality
Attend and participate in all meetings, training, and activities as required
Adhere to all Company policies and departmental procedures and rules
All other duties as assigned.
Work Conditions
All locations offer clean, safe working conditions; however, the position may work in situations where hazards may be present
Therefore, a detailed knowledge of equipment and engines is a must as well as a demonstrated proficiency in service and repair of equipment using standard safety procedures.
Communicate effectively, verbally and in writing
Must be honest, reliable, and dependable, and display a positive attitude.
Must be able to work well under occasional pressure or within work standards and deadlines
Must be able to work independently and/or with others in a team environment
Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance
Physical Requirements
Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position
Able to lift up to 50-80 pounds occasionally.
ABOUT THE COMPANY
Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region
Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities
Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider.
Thompson Machinery offers competitive salaries and a complete benefits package.
Compensation for this position will be commensurate with the candidate’s experience and background.
Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
JOB PROFILE
The Preventive Maintenance (PM) Technician samples and changes oil and fluids on Caterpillar diesel powered construction equipment and competitive brands
Removes, inspects, and installs filters, maintains lube truck inventory, and orders needed parts and supplies
Responsible for following company and EPA guidelines for disposal of oil and filter waste
Operates equipment to inspect for post-service issues or leaks, and to ensure proper equipment operation.
This is a field position working largely independently and out of a company-provided lube service truck
The Field Service PM Technician works in a variety of customer locations and reports to the Supervisor of Equipment Management Solutions
BASIC REQUIREMENTS
High school diploma (or equivalent) required.
Filed Service PM Technician training or service and maintenance training through accredited technical schools, equipment dealerships or manufacturer training preferred.
1 – 2 years of prior experience in PM technical areas is desired
Able to work a flexible schedule and overtime, including nights, weekends and over-night travel as required, and must be able to work independently in remote locations
Must display professionalism, integrity, adaptability, and a strong customer service focus.
Demonstrate a sense of urgency and self-initiative, and the personal drive to be successful
Excellent communication skills
Ability to obtain and maintain a Commercial Driver’s License (CDL) Class “B”, and DOT medical card as required for operating regulated vehicle
Must have a basic set of hand tools
Must be able to travel as required
RESPONSIBILITIES
The Field Service PM Technician should be able to read and interpret technical instructions, safety manuals, service manuals, company policies and procedures
Will need to be proficient in the sue of basic hand tools
The position is responsible for providing lube service on construction equipment, engines, and powertrains, and for responding to customer needs in a positive, safe, and timely manner.
Safety
Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
Customer Satisfaction
Respond to all customer requests in a professional and courteous, timely and responsive manner.
Maintain a clean, professional personal appearance at all times, meeting all Company standards for professionalism.
Keep the Manager continually apprised to assist in answering customer questions and problems when necessary
Business
Supports the organization’s mission, vision, and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
Accepts responsibility for mistakes or problems
Maintains “ownership” of assigned tasks.
Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers
Must be dependable
Consistently arrives at work on time when scheduled, fully ready to work.
Maintain company and product confidentiality
Attend and participate in all meetings, training, and activities as required
Adhere to all Company policies and departmental procedures and rules
All other duties as assigned.
Work Conditions
All locations offer clean, safe working conditions; however, the position may work in situations where hazards may be present
Therefore, a detailed knowledge of equipment and engines is a must as well as a demonstrated proficiency in service and repair of equipment using standard safety procedures.
Communicate effectively, verbally and in writing
Must be honest, reliable, and dependable, and display a positive attitude.
Must be able to work well under occasional pressure or within work standards and deadlines
Must be able to work independently and/or with others in a team environment
Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance
Physical Requirements
Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position
Able to lift up to 50-80 pounds occasionally.
ABOUT THE COMPANY
Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region
Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities
Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider.
Thompson Machinery offers competitive salaries and a complete benefits package.
Compensation for this position will be commensurate with the candidate’s experience and background.
Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.