Field Service Project Manager - Kennedy Industries Inc

Role: Field Service Project Manager

The Field Service Project Manager role is a critical role with high visibility within Kennedy Industries that coordinates and oversees projects and personnel working on field upgrades, repairs, and maintenance. This role is often customer-facing and is key to providing an extraordinary experience for Kennedy Industries customers.

Essential Functions

• Schedule and coordinate incoming projects with the field service team

• Collaborate with internal teams and customers to define project scope, objectives, and deliverables.

• Monitor project progress, identify bottlenecks, and proactively address issues to ensure plans and timelines are adhered to
• Prepare and send customer quotes based on field service reports and internal teams RFQs
• Process project costs and prepare invoices for the field service team

• Maintain organized job folders to company standards

• Proactively identify opportunities for process improvement and operational efficiency within the field service department.

• Assist with other company functions as assigned by the Lead Field Service Project Manager

Minimum Qualifications

• Proficient with Microsoft Office programs; MS word, Excel, PowerPoint
• Capacity to navigate and utilize ERP and CRM systems
• Strong written and communication skills
• Ability to always remain professional and courteous
• Must be available to work occasional nights, holidays, and weekends

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

• Occasional heavy lifting of 20+ pounds
• Office environment and in-field travel as necessary
• Regularly required to sit or stand, reach, bend, and move about the facility

Work Environment

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
• Standard weekly job hours: 40 hours

The company is committed to equal employment opportunity. The company will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to, age, ancestry, childbirth or related medical condition; citizenship; color; creed, familial status; gender expression; gender identity; genetic information; height; weight; marital status; national origin; physical or mental disability or handicap; pregnancy; race; religion; sex; sexual orientation; uniform service member status or veteran status; or any other characteristic protected by applicable federal, state, or local laws.