Field Service Rep II - Masco Corporation

This job was posted by https://joblink.delaware.gov : For more
information, please see: https://joblink.delaware.gov/jobs/1313808
Job Description:
Do you have what it takes to be part of our team?The Field Service Rep
II position is to complete work orders, disconnect service, and read and
record electricity and water meter readings. The position is responsible
for work orders, disconnects, and meter readings for the assigned route.
The position works under general supervision according to some
procedures; decides how and when to complete tasks.
Job Responsibilities
- Disconnects electricity and water service on non-payment accounts.
- Completes work orders for such services as meter exchanges, new
services/locations, leaks, or sequencing meters.
- Reads electricity and water meters and enters readings into
hand-held computer for billing services.
- Rechecks and verify meter readings to ensure accuracy of readings as
requested.
- Reports damaged and/or leaking meters/wiring to appropriate
personnel; identifies meter irregularities and/or illegal use of
water or electricity and documents same.
- Interact with customers in the field to discuss meter readings and
disconnects or to provide general information.
- Collects utility payments as needed.
- Operates assigned truck and maintains in clean condition. When an
individual is on-call, they are permitted to use a general-purpose
vehicle for commuting purposes.
- On-call rotation with other staff for emergency services, connects
and disconnect.
- Other duties assigned by the Supervisor are dependent on the needs
of the department.