Field Service Representative - Iraq - Textron
Fort Worth, TX
About the Job
Field Service Representative - Iraq
Description
We’re more than aviation experts, we’re pioneers. We challenge what’s possible. From breaking the sound barrier to advanced tiltrotor systems. Today, Bell is shaping the future of aviation through specialized engineering. And we want you.
Field Service Representative - Iraq
The FSR has an understanding of Bell Type, Model, and Series (TMS) aircraft systems and the complex relationships among these systems. The FSR possesses knowledge, skills and abilities to support the operation, installation, modification, maintenance, fault locating and maintenance of aircraft systems and sub-systems.
What you'll be doing as a Field Service Representative
+ Provide on-site company representation and product support for customer’s helicopters.
+ Develop and initiate corrective actions to ensure customer satisfaction with company products and services.
+ Utilize technical expertise and company knowledge to assist the customer to achieve and sustain a high level of proficiency in the operation and maintenance by investigating product problems and determine causes.
+ Understand customer expectations and assist in the interpretation and use of support data and documents.
+ Provide technical on-the-job training and act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues.
+ Develop excellent relationships across multiple organizations and with all levels of military customers and company personnel to ensure customer satisfaction with company products and services.
+ Provide technical and engineering support for the operation and maintenance of company products at worldwide locations.
+ Prepare cost avoidance, activity, and product status reports to maintain optimal product performance at maximum cost efficiency for Department of Defense and foreign government customers.
+ Maintain competency to provide support in the operation and maintenance of all system of the product to include avionics, airframe electrical, drive train, power plant, and aircraft survivability equipment.
+ Provide Bell management with data and information on customer products, maintenance and operations issues.
THIS POSITION IS BASED IN IRAQ ON A 90/30 DAY ROTATIONAL SCHEDULE.
Qualifications
Skills You Bring To This Role
+ Three years or more experience with one or more Bell products
+ A&P License and/or FCC General Radio Telephone License or military training equivalent preferred
+ Proficient in Microsoft Office (Word, Excel, PowerPoint), and Microsoft Outlook
+ Must be able to pass a DoD pre-deployment physical
What you need to be successful
+ Must be a U.S. Citizen
+ Two-year degree in business, or related field and logistical experience with military and/or commercial helicopters preferred
+ Bell 505 technical experience preferred
+ Garmin Suite experience preferred
What we offer you in return
+ 80 hours of Personal Time Off (PTO)
+ 120 hours Vacation time
+ 12-13 paid holidays per year
+ 6 weeks parental leave
+ Tuition reimbursement
+ Competitive salary
+ Comprehensive health insurance
+ Access to more than 11 Employee Resource Groups
+ And so much more
It’s time to make your mark on the future of aviation. Join us on this mission, and let’s make history together.
_We are on a journey to amplify innovation, cultivate purpose and bridge experiences by fostering a culture that is driven by unique perspectives, voices and values._
EEO Statement
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR)., Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information. , The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
Recruiting Company: Bell Textron Inc.
Primary Location: US-Texas-Fort Worth
Job Function: Product Support
Schedule: Full-time
Job Level: Individual Contributor
Job Type: Experienced
Shift: First Shift
Travel: Yes, 100 % of the Time
Relocation: Unavailable
Job Posting: 10/01/2024, 10:38:33 AM
Job Number: 327830
Description
We’re more than aviation experts, we’re pioneers. We challenge what’s possible. From breaking the sound barrier to advanced tiltrotor systems. Today, Bell is shaping the future of aviation through specialized engineering. And we want you.
Field Service Representative - Iraq
The FSR has an understanding of Bell Type, Model, and Series (TMS) aircraft systems and the complex relationships among these systems. The FSR possesses knowledge, skills and abilities to support the operation, installation, modification, maintenance, fault locating and maintenance of aircraft systems and sub-systems.
What you'll be doing as a Field Service Representative
+ Provide on-site company representation and product support for customer’s helicopters.
+ Develop and initiate corrective actions to ensure customer satisfaction with company products and services.
+ Utilize technical expertise and company knowledge to assist the customer to achieve and sustain a high level of proficiency in the operation and maintenance by investigating product problems and determine causes.
+ Understand customer expectations and assist in the interpretation and use of support data and documents.
+ Provide technical on-the-job training and act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues.
+ Develop excellent relationships across multiple organizations and with all levels of military customers and company personnel to ensure customer satisfaction with company products and services.
+ Provide technical and engineering support for the operation and maintenance of company products at worldwide locations.
+ Prepare cost avoidance, activity, and product status reports to maintain optimal product performance at maximum cost efficiency for Department of Defense and foreign government customers.
+ Maintain competency to provide support in the operation and maintenance of all system of the product to include avionics, airframe electrical, drive train, power plant, and aircraft survivability equipment.
+ Provide Bell management with data and information on customer products, maintenance and operations issues.
THIS POSITION IS BASED IN IRAQ ON A 90/30 DAY ROTATIONAL SCHEDULE.
Qualifications
Skills You Bring To This Role
+ Three years or more experience with one or more Bell products
+ A&P License and/or FCC General Radio Telephone License or military training equivalent preferred
+ Proficient in Microsoft Office (Word, Excel, PowerPoint), and Microsoft Outlook
+ Must be able to pass a DoD pre-deployment physical
What you need to be successful
+ Must be a U.S. Citizen
+ Two-year degree in business, or related field and logistical experience with military and/or commercial helicopters preferred
+ Bell 505 technical experience preferred
+ Garmin Suite experience preferred
What we offer you in return
+ 80 hours of Personal Time Off (PTO)
+ 120 hours Vacation time
+ 12-13 paid holidays per year
+ 6 weeks parental leave
+ Tuition reimbursement
+ Competitive salary
+ Comprehensive health insurance
+ Access to more than 11 Employee Resource Groups
+ And so much more
It’s time to make your mark on the future of aviation. Join us on this mission, and let’s make history together.
_We are on a journey to amplify innovation, cultivate purpose and bridge experiences by fostering a culture that is driven by unique perspectives, voices and values._
EEO Statement
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR)., Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information. , The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
Recruiting Company: Bell Textron Inc.
Primary Location: US-Texas-Fort Worth
Job Function: Product Support
Schedule: Full-time
Job Level: Individual Contributor
Job Type: Experienced
Shift: First Shift
Travel: Yes, 100 % of the Time
Relocation: Unavailable
Job Posting: 10/01/2024, 10:38:33 AM
Job Number: 327830
Source : Textron
