Field Service Scheduling Coordinator I (Dispatcher) - Bio-Rad Laboratories

Job Title: Field Service Scheduling Coordinator

Responsibilities:

• Coordinate and schedule field service calls efficiently.
• Dispatch technicians and log case or work order notes per CRM User Guide.
• Maintain accurate records of activities, updates, and assignments.
• Collaborate with engineers and Regional Service Managers to update calendars.
• Ensure timely communication with field staff and clients regarding service appointments.

Qualifications:

• High school diploma or equivalent; degree preferred.
• Experience in scheduling or dispatching roles.
• Proficient in CRM software and Microsoft Office Suite.
• Strong organizational and communication skills.
• Ability to multitask and work in a fast-paced environment.