Field Service Site Specialist in Fremont, CA - Syntricate Technologies Inc

Job Title –  Field Service Site Specialist
Location – Fremont, CA
Duration -  Long term Contract   
 
 
Qualifications:
BS/BA, preferably chemical engineering, chemistry, related fields, or equivalent industry experience. 5 years business experience with significant experience in a sales/service function required, preferably at a customer location. Must have a strong work ethic and excellent customer relationship skills. Strong communication skills both internally and externally. Must have strong problem resolution and technical leadership skills. Strong PC capability. Strong knowledge of phosphate coatings, adhesives, and sealants.
 
Responsibilities:
Manage the Site/Service functions supporting a Major Automotive OEM. Responsible for working with automotive pretreatment system, sealer and underbody applications, and additional process areas. Includes: performing daily tests and quality audits to ensure processes are within specifications. Recording results and providing reports to customer management and staff. Must communicate effectively with plant personnel at all levels. Develop effective account management and service sales support strategies to cultivate new business opportunities. Provide an outstanding customer service and support commitment. Develop, manage, and apply organizational resources to provide excellent customer and technical support. Ensure the rapid resolution of problems and provide technical and product management support across multiple technology platforms. Maintain high standards and professional image of the company. Place orders, track shipments, monitor inventory.
 
Skills: (sealer or underbody or Manufacturing) and sales and service and customer and orders and product and (shipment or Inventory)