Field Service Techncian - AGS, LLC
Rohnert Park, CA 94928
About the Job
- Performs preventative maintenance and general maintenance on AGS gaming equipment
- Completes all reports and paperwork in a timely manner
- Performs technical procedures on both slot machine and table game equipment
- Troubleshoots and repairs service incidents in a timely manner and escalates as necessary
- Keeps parts inventory current
- Participates in a weekly on-call rotation with other technicians in territory
- Provides “best in the business” customer service
- Adheres to all safety guidelines during work hours, as set forth by AGS
- High School diploma or GED required
- Must be at least 21 years’ old
- Current driver’s license and vehicle insurance is mandatory
- Entry level, gaming experience is not necessary, but is a plus
- Must have 2 years’ experience in electronics and/or computer networking
- Requirement to obtain licensing approval by tribal and/or state gaming regulators
- Basic computer skills required; May need to use all tools from Microsoft Office suite (primarily Word, Excel, Outlook)
- Understands basic AC/DC electronics
- Basic understanding of computer networking
- Sound problem-solving skills, organizational skills and attention to detail
- Positive attitude, teamwork mentality
- A flexible schedule may be required, with the ability to work early mornings, nights, weekends, and holidays as needed
- Ability to stand, walk or sit for long periods of time and perform repetitive motion type tasks regularly.
- Ability to regularly lift and/or carry up to fifty (50) pounds, push and/or pull up to two hundred (200) pounds with or without assistance.
- While performing the duties of this job, the employee is regularly exposed to bending, twisting, climbing, reaching and squatting.
- While performing the job functions of this position, the employee frequently works near powered motor vehicles, power tools, and automated assembly fixtures.
- While performing this position, the employee regularly uses manual and powered hand tools, (electric, battery operated and/or air powered).
- Ability to work in a non-climate-controlled environment
- While performing the job functions of this position, the employee will be required to operate a personal or work assigned vehicle. Must be able to drive long distances when needed.
About AGS, LLC:
Headquartered in Las Vegas with offices and employees around the world, AGS (NYSE: AGS) is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, but our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners.AGS’ award-winning employee culture is unmatched among gaming equipment suppliers. The Company has won numerous awards for its employee experience, including being named four years in a row (2020, 2019, 2018, 2017) to the prestigious ‘Best and Brightest Companies to Work For in the Nation® and ‘Atlanta’s Best and Brightest Companies to Work For®; winning ‘Top Workplaces Nevada’ and ‘Top Workplaces Atlanta’; and earning Glassdoor’s ‘Best Places to Work’ Employees’ Choice Award 2020 based on confidential, unsolicited employee reviews.