Field Service Technician - Danieli Corporation

Company:                           Danieli Corporation
Job Title                              Field Service Technician
Location:                            Ashland, KY
Job Type:                            Exempt
Required Education:        Bachelor’s Degree or equivalent experience
Required Travel:               90%

Company Description
Danieli is amongst the three largest suppliers of equipment and plants to the metals industry, worldwide. Danieli designs and manufactures machinery and plants for the steel industry. Danieli Corporation is the U.S. arm of Danieli, which is based in Italy. Danieli exports its output worldwide with the main goal to provide innovative and "production-cost winner" plants and to maximize benefits to customers.  Danieli's objective is constant technological improvement, and it is recognized as one of the most innovative and reliable companies in the metals industry.

We are looking for dynamic people with an open mentality, competent and motivated, who are interested in developing their skills and potential through specialized targeted training and development courses. We are looking for tenacious people able to convert into facts the principles of “velocity” and “innovation,” that inspire the work of each of us.  We are certain that we can offer brilliant career opportunities to this type of person.

Danieli Corporation employees are offered a full suite of employee benefits that include medical, dental and vision coverage, life and disability plans, and a 401(k) plan with employer match.


About the Job:
Field Service Technician shall perform duties to support all activities of the Steel Making-Long Products Caster – Services USA group.   Engineer reports directly to Technical Sales Manager of Long Products Services.  Engineer shall work with minimal direction and supervision. 

Position Profile:

1. . Field Service Technician shall perform ‘advisory’ services.
   1. Hand tools:  Engineer must be able to use various hand tools to perform dismantling, setup, measurements, and analysis of guide systems.  This knowledge will be used to perform advisory services; not to perform the work.
   2. Services rendered will maintain the design criteria established by Danieli design engineers.
   3. Changes to equipment shall be discussed with Danieli management, prior to suggesting any changes.
   4. Control the work site to assure safety and final objectives.
2. Drawings:  Able to identify level of drawings and work within the drawing system of Danieli.
   1. Detail drawings are not to be issued to customers.
   2. Able to research drawings and other data to help resolve customer problems or questions.
3. Computers: 
   1. Work within usual/customary MS Office software; i.e. Excel, Word, Project Management, Publisher, (etc.) to perform assignments, filing and archiving of work.
4. Planning: 
   1. Evaluate site information, or distributed information and develop respective drawings and data.
5. Maintain records of work.
6. After assignments, engineer shall have customer sign worksheets depicting hours and objectives performed.  Engineer shall submit timesheet, expenses, and customer report within 3 business days.  All reports will follow company guidelines.  Engineer shall use any data systems supplied by company for time and expense reporting.

Knowledge and Skills and Abilities required:

• Solid technical knowledge and experience
• Able to solve most technical issues with minimum direction.
• Able to communicate technical issues effectively to customers.
• Ability to interact and communicate effectively with all levels of the organization.
• Excellent problem solving and conflict resolution skills.
• Experienced at dealing with multiple activities with minimal supervision and direction.
• Abide to OSHA Safety Standards
• Knowledge of rotating mechanisms and fault diagnosis.
• Skills in using of MS D7 full One Cad and CMS / Laser software.

Work Context- Physical Demands

• Must be able to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, carry, finger, grasp, feel, talk to communicate, speak over public address system, hear, and be able to lift 25 lbs.

• Work Conditions:
  Subject to both inside and outside environmental conditions. Exposed to elevated noise levels and extreme heat and cold. 
• Physical hazards - Close proximity to moving parts, hot surfaces, pinch points, sparks, sharp edges, high pressure air, oxygen and gas lines.

Conditions of Employment

• Successful candidate must be able to pass a drug screen.
• Submit to a criminal background check.        

Equal Employment Opportunity Statement
Danieli is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status, other categories protected by federal, state, or local law, and regardless of whether the qualified applicants are individuals with disabilities.
 

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