Field Service Technician- Cleveland, OH - PEAK Technical Services Inc.

Looking for a D1 Field Service Technician to cover Cleveland, OH area. This will be a general territory field tech assisting multiple customers in the geography. Hiring Manager would prefer to only interview techs that have field service experience and not those that reported to a single location every day in their previous jobs.

Looking for a tech with mechanical abilities and printer skills first and foremost, with some pc skills needed as well.

Preference will be given to techs with mechanical/printer skills and experience. Wide Format printer skills/experience a plus.

Must have an active driver's license along with their own reliable transportation.

The Field Technician/Customer Service Engineer will provide break-fix troubleshooting and repair services to our customers.

General FST responsibilities:

• 40-hrs/week (on-call nights/weekends required).
• Must be able to work overtime when required (limited OT with Manager approval beforehand).
• Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking.
• Provide quality customer support and relations through use of customer management skills and other D1Employees.
• Diagnose machine performance problem.
  Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches
• Installing and repairing Servers
• Troubleshoot and installing in LAN-WAN environments
• Provide some desk side technical support for hardware and software
• Perform analysis to effectively identify potential problems to eliminate problems in the future
• Maintain requisite technical competence to support the hardware and software
• Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
• Taking appropriate actions to mitigate or eliminate hardware/software problems
• Handle General Territory.
• Perform applicable preventative maintenance, per OEM specifications

Skills/Experience:

Required Skills:

• A+, Vehicle, ability to travel overnight and pull after hours on-call
• Standby and travel are a requirement, normally 150 mile radius
• Needs mechanical abilities and printer skills as well as PC repair and software
  

Required Education

• High school/College/Military/Tech School/IT course.

Required Years of Experience:

• 2+ Years

Required Skills:

Desired Skills:

Degree Requirement:

Certification Requirements:

Benefits:
PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future.

PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan.

Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.

Equal Opportunity Employer (EEO):
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.

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