Field Service Technician at Nesco Resource, LLC

Come work for a company that feels like home. Our client is an established manufacturing company of specialized machinery, and they are growing their team!

General Information

• Field Service Technician
• Cuyahoga Falls
• $30/hour based on experience
• Working Monday-Friday from 730am -4pm, with varied hours when travelling
• Direct Hire opportunity

The Field Service Technician provides technical service and support to customers in the field, as well as internally with the company, playing a critical role in providing customer satisfaction and generating additional sales opportunities.

Duties/Responsibilities

• Installation, start-up and repair of Molding Equipment at the customer location
• Performs preventive maintenance on the same equipment.
• Provides system training to customers on maintenance, operation, and programming as required.
• Completes all job-related paperwork and submits to the Service Administrator/Supervisor on a weekly basis.

• Maintains daily communication with supervisor/Service Administrator and/or customer service reps and provides appropriate updates on job-related progress and schedule.
• Make effective use of downtime during periods in the office. This may include customer phone support and other internal projects.
• Identify improvements/bugs in equipment design and software and report appropriately to engineering/customer service.
• Always maintains a clean and professional attitude and appearance.
• Establish and maintain effective relationships within the organization companywide to develop a dedicated support network.
• Accomplish tasks as directed by management.
• Travel represents 50% to 70% of total time.

Skills/Qualifications

• 2 or more years' experience with mechanical and electrical troubleshooting of Industrial equipment
• Good knowledge of hydraulics and controls including a working knowledge of PLCs
• Effective communication and computer skills required.
• Able to read and interpret mechanical and electrical schematics
• Strong troubleshooting skills and ability to work independently
• Ability to travel up to 70% of the time, sometimes overnight
• Ability to lift and carry heavy parts.

Company Benefits include:

• Medical, dental, & vision plans
• 401k plan with company match
• Holiday Pay
• 2 weeks Paid vacation

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.