Field Service Technician at Amtec Human Capital
Dallas, TX
About the Job
Job Summary: $20.00 - $28.00 an hour
Under limited supervision, troubleshoot, service, and repair valves and electrical controls on site and in the shop; Establish rapport with municipalities, county agencies, cities, and other water related entities
Assist with installation, schedule and perform yearly maintenance and contract work; and perform related duties as assigned.
Reports to:
District Sales Manager and Regional Sales Manager.
Examples of Duties and Responsibilities:
Schedule service and perform service on site; Prepare and organize supplies given work order needs; Prepare accurate service reports in a timely manner for completed work; Assemble, modify, repair and replace valves; Advise customers as to performance and service requirements of company products; Prepare customer quotations; Work effectively and safely with other employees, customers and contractors; Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position; and Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations;
QUALIFICATIONS GUIDELINES:
Any combination equivalent of, but not limited to, the following:
Experience/Training/Education:
Considerable experience and training in assembly, service, and repair of all product lines; trained in company safety policies and procedures; will be trained at Cla-Val service school; and trained in customer and vendor relations.
Knowledge/Skills/Abilities:
Ability to communicate with company representatives, vendors and customer representatives; Ability to assess customer service contract needs and prepare quotations; Ability to perform basic math computations; Skilled in use of hand tools and small power tools; Working knowledge of all product lines; Ability to understand and follow instructions; Ability to read and interpret schematic drawings; Ability to organize, schedule and complete work with minimal supervision; Knowledge of pricing and billing procedures; Considerable knowledge of basic assembly and repair procedures and principles of hydraulics; Ability to organize service orders, lay out materials and complete billing records; Computer literacy in Microsoft Word and Excel and ability to learn job related software programs; Ability to qualify for Confined Space Entry certificate; and Ability to work in confined spaces.
Physical Requirements:
Ability to reach, stretch, bend, lift, move, and carry objects weighing 50 pounds or less; Ability to move heavier objects with the assistance of others or by using mechanical devices; Ability to operate a motor vehicle; and Ability to perform essential functions of the job, as defined; Reasonable accommodations provided upon request
Special Requirements:
Possession of a valid Class C driver license and an acceptable driving record; Ability to operate a motor vehicle; Possession of successful Confined Space Entry training certificate
Ability to use required personal protective equipment (PPE) and safety equipment; Ability to work in valve service areas; and Ability to travel overnight on company business as required
Under limited supervision, troubleshoot, service, and repair valves and electrical controls on site and in the shop; Establish rapport with municipalities, county agencies, cities, and other water related entities
Assist with installation, schedule and perform yearly maintenance and contract work; and perform related duties as assigned.
Reports to:
District Sales Manager and Regional Sales Manager.
Examples of Duties and Responsibilities:
Schedule service and perform service on site; Prepare and organize supplies given work order needs; Prepare accurate service reports in a timely manner for completed work; Assemble, modify, repair and replace valves; Advise customers as to performance and service requirements of company products; Prepare customer quotations; Work effectively and safely with other employees, customers and contractors; Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position; and Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations;
QUALIFICATIONS GUIDELINES:
Any combination equivalent of, but not limited to, the following:
Experience/Training/Education:
Considerable experience and training in assembly, service, and repair of all product lines; trained in company safety policies and procedures; will be trained at Cla-Val service school; and trained in customer and vendor relations.
Knowledge/Skills/Abilities:
Ability to communicate with company representatives, vendors and customer representatives; Ability to assess customer service contract needs and prepare quotations; Ability to perform basic math computations; Skilled in use of hand tools and small power tools; Working knowledge of all product lines; Ability to understand and follow instructions; Ability to read and interpret schematic drawings; Ability to organize, schedule and complete work with minimal supervision; Knowledge of pricing and billing procedures; Considerable knowledge of basic assembly and repair procedures and principles of hydraulics; Ability to organize service orders, lay out materials and complete billing records; Computer literacy in Microsoft Word and Excel and ability to learn job related software programs; Ability to qualify for Confined Space Entry certificate; and Ability to work in confined spaces.
Physical Requirements:
Ability to reach, stretch, bend, lift, move, and carry objects weighing 50 pounds or less; Ability to move heavier objects with the assistance of others or by using mechanical devices; Ability to operate a motor vehicle; and Ability to perform essential functions of the job, as defined; Reasonable accommodations provided upon request
Special Requirements:
Possession of a valid Class C driver license and an acceptable driving record; Ability to operate a motor vehicle; Possession of successful Confined Space Entry training certificate
Ability to use required personal protective equipment (PPE) and safety equipment; Ability to work in valve service areas; and Ability to travel overnight on company business as required
