Field Service Technician - Cold Jet

• Installs, repairs, and maintains machinery and mechanical equipment by completing preventive maintenance.
• Locates sources of problems by observing mechanical devices in operation.
• Dismantles machinery and removes/replaces defective parts.
• Determines changes in requirements of parts by inspecting and measuring various instruments.
• Maintains inventories of equipment parts and supplies by checking stock and placing orders.
• Trains production workers on routine preventive maintenance.
• Provides mechanical maintenance information by answering questions and requests.
• Prepares maintenance reports by collecting, analyzing, and summarizing information and trends.
• Maintains a safe and clean work environment by complying with procedures, rules, and regulations
• Ability to operate machinery and technical equipment
• In-depth knowledge of system maintenance
• Ability to lift and move heavy equipment
• Familiarity with safety standards and regulations
• Skilled in analyzing information and creating reports
• Clean driving record 

• Associates degree in a related technical field or equivalent on-the-job training  
• Five or more years’ experience in field service working with electro-mechanical, hydraulic, and pneumatic equipment. Experience working with integrated equipment controls preferred

• Customer service skills that demonstrate a commitment to customer satisfaction and garnering customer loyalty
• Able and willing to travel 70% of the time, including an occasional international trip
• Knowledge of electrical and mechanical troubleshooting and repair of industrial machinery
• Ability to read technical drawings & electrical schematics 
• Ability to troubleshoot and maintain hydraulic & pneumatic systems
• Resolves customer issues and creates value for both customers and Cold Jet in a professional manner
• Effectively applies technical and logical methodologies to solve problems 
• Clear written and verbal communication, computer literate with experience in MS Office, web browsers, ERP & CRM systems, TeamViewer & Google docs 
• Able to prioritize critical tasks
• Effectively schedules work load, material and parts needed to complete tasks in a timely manner and to the satisfaction of the customer
• Able to manage inventory and to be accountable 

• Knowledge of embedded PLC programming in Structured Text, and HMI development in HTML5
• Solid skills and experience in troubleshooting PLC/HMI programming system
• Identify PLC Symptoms, ability to review programs, trace ladder logic & verify causes. 
• Familiar with electrical wiring diagrams and electrical schematics/circuits 
• Provide a methodical means of troubleshooting and root cause analysis.
• Update, develop and maintain PLC-Programs for high-quality Line-Controls on complete Engineered systems for ES and IBS
• Contribute with programming support during site commissioning of ES and IBS projects
• Knowledge Beckhoff TwinCAT (The Windows Control and Automation Technology) suite of automation tools and components for use in industrial control systems.

• Adapts to and is effective in diverse international cultures
• Intellectually inclined and learns new skills and information quickly and accurately
• Has mechanical aptitude
• Motivated and dedicated toward gaining knowledge that provides added value to the company
• Customer-service oriented; being a steward to customers and fellow employees
• Communicates using socially and politically acceptable language 
• Treats others with sensitivity, dignity, and honesty
• Is confident, firm, but respectful in interaction with others
• Articulate and competent in dealing with engineers and managers at customer sites.

• Sitting and standing for long periods of time throughout the day.
• Regularly reaching with a range of floor level to overhead 
• Regularly bending, crouching, stooping, kneeling, crawling, and maneuvering around and inside equipment
• Regularly climbing ladders
• Regularly lifting or moving – 10 lbs. frequently, 30 lbs. occasionally (approx. 1x/week), 70 lbs. (floor to waist) in frequently (approx. 1x/month) 

Cold Jet is an innovative, energetic company that prides itself in the design, production, and sales of world-class, state-of-the-art dry ice technology. Cold Jet is managed by a knowledgeable and experienced team of dynamic and dedicated professionals, working towards a clear vision. Through their leadership, individuals and teams achieve challenging and focused goals, fostering personal achievement and loyalty to a company that values a job well done.By recruiting, hiring, training and retaining the most talented professionals, we continue to build our legacy of innovation and excellence. Learn more about our culture at careers.coldjet.com