Field Service Technician - CompuCom
Evansville, AR
About the Job
At e X cell , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join e X cell !
Our client has a brand new opportunity for a Field Service Technician to join their team onsite in Evansville, AR and provide unparalleled technical support. This Technician will travel within a radius of 50 to 125+ miles daily, supporting locations in Ft. Smith, Van Buren, Fayetteville, S. Fayetteville, Tahlequah, and / or Muskogee, and is required to have a valid driver’s license.
Duties and Responsibilities:
+ Understand AC / DC and backup power concepts
+ Troubleshoot and resolve IT / Data issues promptly
+ Manage triage, troubleshooting, and resolution to client scope on IT equipment
+ Document efforts, issues and resolutions, close cases / tickets daily
+ Track and monitor issues, provide notes and feedback
Skills and Qualifications:
+ Minimum 1+ years of IT support experience
+ Familiar with various operating systems (e.g., Windows OS, OSX, Linux / Unix) and IT equipment
+ Insight to POS, PC, Printers, Servers, Network switch equipment
+ Experience desired in copper and fiber cabling and various terminating connectors, including CAT6 punchdown and terminations, is critical
+ Exceptional customer service skills
+ Must be self-motivated and have the capability to complete projects ahead of schedule
+ Excellent time management and reporting skills
+ Will occasionally work at heights of 20' to 25', lift equipment training provided
Full COVID-19 vaccination may be required.
_We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts._
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. e X cell ™ Supports Equal Employment Opportunity e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .
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CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
Our client has a brand new opportunity for a Field Service Technician to join their team onsite in Evansville, AR and provide unparalleled technical support. This Technician will travel within a radius of 50 to 125+ miles daily, supporting locations in Ft. Smith, Van Buren, Fayetteville, S. Fayetteville, Tahlequah, and / or Muskogee, and is required to have a valid driver’s license.
Duties and Responsibilities:
+ Understand AC / DC and backup power concepts
+ Troubleshoot and resolve IT / Data issues promptly
+ Manage triage, troubleshooting, and resolution to client scope on IT equipment
+ Document efforts, issues and resolutions, close cases / tickets daily
+ Track and monitor issues, provide notes and feedback
Skills and Qualifications:
+ Minimum 1+ years of IT support experience
+ Familiar with various operating systems (e.g., Windows OS, OSX, Linux / Unix) and IT equipment
+ Insight to POS, PC, Printers, Servers, Network switch equipment
+ Experience desired in copper and fiber cabling and various terminating connectors, including CAT6 punchdown and terminations, is critical
+ Exceptional customer service skills
+ Must be self-motivated and have the capability to complete projects ahead of schedule
+ Excellent time management and reporting skills
+ Will occasionally work at heights of 20' to 25', lift equipment training provided
Full COVID-19 vaccination may be required.
_We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts._
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. e X cell ™ Supports Equal Employment Opportunity e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .
#INDEXL
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
Source : CompuCom
