Field Service Technician - Heavy Equipment ($5K Sign on Bonus) at Ziegler Caterpillar
Sioux City, IA
About the Job
Ziegler CAT has an opening for a full-time, experienced Field Service Mechanic to work on heavy construction equipment
We are looking for a dedicated employee with excellent troubleshooting and diagnostic skills to help deliver top notch service as a mechanic to our rapidly growing customer base
$5K Sign on Bonus!Responsibilities:
Diagnoses and repairs Caterpillar equipment including compactors, excavators, loaders, dozers, and other heavy construction equipment
Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed; a company truck is provided
Using a high degree of independent judgment, assumes responsibility for the safe maintenance and repair of a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems at branch or customer locations
Maintains a clean and safe work area, adheres to all safety procedures; maintains a service vehicle in a clean and professional manner, and ensures the vehicle is always properly maintained
Positively interacts with manager and team members to satisfy customer needs
Provides assistance to all other levels of technicians as needed in regard to troubleshooting repairs
Communicates job status with supervisor and communicates job is completed to receive the subsequent assignment
Maintains paperwork documentation of work performed (work orders) in a complete and timely manner on a daily/job basis
Documents labor, addition of segments, assuring that work order can be closed and billed as communicated with the customer
Willing to respond to after hour emergency calls as directed by supervisor
Identifies and communicates the need for parts for inventory
Performs other duties as assigned/required
Qualifications:
2-year technical degree or high school diploma and several years of comparable mechanic experience
5+ years of relevant diesel equipment repair experience, preferably some field experience
Knowledge of hydraulics, transmissions, undercarriage, track systems, components, electrical, and fuel systems
Previous experience with CAT equipment a plus but not required
Possesses the ability to diagnose all equipment without supervision; is also able to read, follow, understand, and communicate schematics
Personal characteristics: Desire to provide outstanding, professional customer service, strong attention to detail, excellent problem solver, committed, and possesses written and verbal communication skills
Ability to maintain safe and clean work environment
Willing and able to respond to after-hour emergency calls as directed by supervisor
Basic computer skills
Own mechanic tool set
Clean driving record
Class A CDL or willingness to obtain one within a defined period of time
Obtain a DOT medical certification card
Pass a DOT pre-employment drug screen & physical
Able to operate equipment safely
This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement
*IndT
*IndB
We are looking for a dedicated employee with excellent troubleshooting and diagnostic skills to help deliver top notch service as a mechanic to our rapidly growing customer base
$5K Sign on Bonus!Responsibilities:
Diagnoses and repairs Caterpillar equipment including compactors, excavators, loaders, dozers, and other heavy construction equipment
Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed; a company truck is provided
Using a high degree of independent judgment, assumes responsibility for the safe maintenance and repair of a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems at branch or customer locations
Maintains a clean and safe work area, adheres to all safety procedures; maintains a service vehicle in a clean and professional manner, and ensures the vehicle is always properly maintained
Positively interacts with manager and team members to satisfy customer needs
Provides assistance to all other levels of technicians as needed in regard to troubleshooting repairs
Communicates job status with supervisor and communicates job is completed to receive the subsequent assignment
Maintains paperwork documentation of work performed (work orders) in a complete and timely manner on a daily/job basis
Documents labor, addition of segments, assuring that work order can be closed and billed as communicated with the customer
Willing to respond to after hour emergency calls as directed by supervisor
Identifies and communicates the need for parts for inventory
Performs other duties as assigned/required
Qualifications:
2-year technical degree or high school diploma and several years of comparable mechanic experience
5+ years of relevant diesel equipment repair experience, preferably some field experience
Knowledge of hydraulics, transmissions, undercarriage, track systems, components, electrical, and fuel systems
Previous experience with CAT equipment a plus but not required
Possesses the ability to diagnose all equipment without supervision; is also able to read, follow, understand, and communicate schematics
Personal characteristics: Desire to provide outstanding, professional customer service, strong attention to detail, excellent problem solver, committed, and possesses written and verbal communication skills
Ability to maintain safe and clean work environment
Willing and able to respond to after-hour emergency calls as directed by supervisor
Basic computer skills
Own mechanic tool set
Clean driving record
Class A CDL or willingness to obtain one within a defined period of time
Obtain a DOT medical certification card
Pass a DOT pre-employment drug screen & physical
Able to operate equipment safely
This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement
*IndT
*IndB
