Field Service Technician (High Vacuum Systems) - (Direct Hire) - IN001 - WGNSTAR

NO SPONSORSHIPS AVAILABLE AT THIS TIME.

We have an immediate full-time, direct-hire opportunity for a Field Service Technician II in the Central Indiana area! This is a field support role covering Indiana and Ohio; some occasional overnight travel will be required. You will be responsible for installing, inspecting, troubleshooting, and maintaining the vacuum equipment and systems at end-user customer locations.

 Job Responsibilities

• Perform field service preventive maintenance work and advanced field service repair, including modifications to equipment at the customer site
• Perform equipment health check: check base pressure, pumping speed, and test other vital components to ensure optimal performance
• Conduct warranty evaluations and submit all warranty-related service reports and documentation
• Perform on-site equipment startup and operator training
• Fulfill field service safety requirements including safety training, safety certifications, and maintain safety equipment/tooling as instructed
• Relay customer issues, problems, and complaints to Service Manager and/or Technical Support Team; expediting critical issues as deemed necessary
• Accurate completion and submission of all necessary documentation and reports for assigned field activities, utilizing company-approved programs and software within the timeline set forth by management
• Relay pricing information on parts, service support, or new equipment to customers when requested
• Develop mutually beneficial business relationships with end-user customers to maintain, grow and promote the company after sale parts, products, and service(s) business
• Be able to travel to customer site on short notice (as required)
   

• 3-5 years of experience with basic rotational mechanical equipment, pumps, compressors, and blowers, in an Industrial or Technical equipment field service-related position: Preferred
• Mechanical aptitude: Required
• Electrical knowledge: Preferred
• Equipment leak detection experience: Preferred
• Equipment calibration experience: Preferred
• Computer Skills: Basic knowledge and use of a laptop, basic applications, Microsoft applications such as Office and Excel: Required

• Ability and willingness to pass a 9-panel drug screen, 7-year criminal history check
• Most felonies are a disqualifier, misdemeanors are considered on a case-by-case basis
• Must pass respirator fit test (annual retesting required)
• Must be willing to maintain facial hair to a minimum for respirator fitment
• Must be willing and able to utilize all required PPE
• This is a remote position. Must be willing and able to travel primarily within the immediate region to service equipment at customer sites. Must be able to travel outside the region for training or customer service by way of car or air travel, as needed.
   

• Constant reaching outward, lifting/carrying/pushing pulling up to 10lbs
• Frequent standing, walking, sitting, lifting/carrying/pushing pulling up to 50lbs
• Occasional climbing, squatting, kneeling, reaching above the shoulder, and lifting/carrying/pushing pulling up to 100lbs
• All applicants must be able to hear and see audible and visual alarms and must be able to wear all required PPE, such as safety shoes, electrical hazards, safety glasses, and hearing protection.
   

Benefits & Opportunities
Offers an attractive benefits package, which includes medical, dental, vision, EAP, tuition reimbursement, Legal Plan, 401K, PTO, and more!
 

Equal opportunities and Social Governance

WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.

Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.

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