Field Service Technician at Mustang CAT

Do you have a strong mechanical aptitude? Are you experienced with heavy equipment and hydraulic systems?

If so, we are looking for you to join our team as a Field Service Technician! 

OUR TOP WORK PERKS

• Competitive compensation
• Many opportunities to train and lean new skills
• Ability to grow your career and move up in the company
• Strong, collaborative company culture
• Competitive health benefits
• 401k retirement program
• ... and so much more!

OUR STORY
We are SITECH Southeast Texas (SETX), and our mission is simple - to provide value every single day by delivering dynamic construction technologies, best-in-class equipment, and hands-on guidance to elevate each job site. We dive in, think big, and work together to power tomorrow's job sites, today. We are the link between equipment manufacturers and job site technologies, acting in unison for the benefit of the customer. 

The reality? We love what we do - thinking big and discovering new ways to overcome challenges. SITECH is growing, and so is our team of experienced construction professionals!
 
OUR CORE VALUES

• Leadership - We don't just make recommendations. We take charge of job sites, from planning to project completion. 
• Passion - Passionate industry experts who are always digging in and discovering new ways to drive greater value.
• Integrity - "Transactional" isn't our style. We're endlessly committed to ensuring our clients' success, even when that means jumping in and rolling up our sleeves (literally)
• Collaboration - We know what's new and what's next on the construction technology front. And with our client's business expertise, that's powerful. 
• Accuracy - Even when our final solution takes a big, bold turn - we're always laser-focused on our clients' specifications. Because no one likes rework.

• Utilize your expertise in mechanical, electrical controls and machinery to perform on-site installations, diagnosis, troubleshooting, service, and repair of machine control systems and technical customer training  
• Proactively drive the collection of information that aids in the development and improvement of products and services offerings
• Provide service and customer support during field visits
• Diagnose errors or technical problems and determine proper solutions
• Ensure all support-related activities are captured in the company software system
• Report technical feedback to senior management and manufacturers as appropriate
• Assist in the development, documentation, and maintenance of support processes

WHO WE ARE LOOKING FOR

• Meet The Minimum Qualifications: You have at least 1+ year of experience with heavy equipment and hydraulic systems 
• Manage Projects Like A Pro: You're highly organized, with strong communication skills to ensure projects are done on time
• Build Momentum: You are results-organized, take initiative, have a "get it done" attitude and a team player mindset
• Ask Questions: You are constantly curious and work to deeply understand issues, looking beyond the most obvious solutions
• Look At Different Angles: You are a resourceful, creative problem-solver, and think top-down, bottom-up, and from multiple angles when tackling challenges

• Precision Construction
• Trimble Technology Solutions
• Grade Control Technology
• Intelligent Grade Management Systems
• Grade Management
• Machine Control Technology
• GNSS Grade Control