Field Service Technician- Kent, WA - Door Pro America

Service technicians are the conduit to giving homeowners the best experience possible with our company. Because we value the homeowner experience, we see service technician as leaders in the organization. As our technician, you will be responsible for the sales and service of residential and custom garage doors. Technicians travel to homeowners requesting service for their garage door and listen to their needs to ensure the homeowner is completely taken care of by Door Pro America. No day is the same, and this position is well-supported by our in-office staff to ensure success.

Responsibilities: (This list may not include all the duties assigned)

• Assemble mechanical components or machine parts
• Adjust and test equipment to ensure optimal performance
• Repair or replace worn or broken door parts using hand tools
• Disassemble equipment for maintenance or repair
• Install hardware or other interior fixtures
• Fabricate parts or components
• Learn the product line well in order to build relevant estimates for the customer
• Collect payments for good or services

Requirements

To be successful in this role, you will need to be well kept, organized, efficient, and have practical problem-solving skills. Mechanical comprehension goes a long way. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing Door Pro America. Must be willing to take direction from superiors as we are here to help you become a professional in this role. When you win, Door Pro America and the customers win as well!

Basic Position Requirements:

Experience:

• Previous service technician or installer experience in the garage door industry or home services industry is preferred.

Abilities:

• Mechanical and technical skills, with a willingness to continue learning
• Physically able to move items weighing 75 lbs or higher.
• Able to bend, climb, kneel, and stand for extended periods of time.
• Possess interpersonal skills to relate to customers and solve issues.
• Ability to relay information in a fast-paced environment.
• Reliable and Self Motivated

Benefits

·         Paid training

·         Hourly pay plus commissions. One of the highest pay scales in the industry for this role. The better you perform, the more you earn!

·         Health insurance

·         Paid Time Off

·         The best tools and equipment for you to get your work done efficiently

• Take home service van or service truck