Field Service Technician at Muhlbauer

Founded in 1981, Muhlbauer, Inc. operates both as a consultant and manufacturer of automation solutions for smart card and label industries, providing their services to private companies and governments. The company's solutions enable users to manufacture various types of chip cards, including ID, contact, and dual interface cards, as well as multimedia cards and smart labels for access control and supply chain management. Muhlbauer's equipment is used to personalize Virginia Driver Licenses as well as licenses in other states in order to protect documents against counterfeiting and alteration.  

Muhlbauer, Inc. seeks to hire a Field Services Technician located in the Newport News, VA area to install, troubleshoot, and provide training on machines and systems. The ideal candidates have skills in electronics, mechanics, pneumatics, and software. Candidates would also be proactive, self-motivated, and organized with their work.

Job Duties and Responsibilities:

• Installation of the machines and systems (in house and at the customer site)

• Acceptance and training for the systems at the customer site

• Reparation and maintenance of running systems

• Production and hotline support

• Follow appropriate procedures for each service event

• Complete appropriate written documentation and feedback for service interventions

Job Requirements:

• High school diploma or equivalent is required, advanced degree in Mechanical or Electrical Engineering is a plus

• Two or more years of experience with maintenance for machinery

• Strong interpersonal verbal and written communication skills

• Willingness to travel frequently for weeks at a time (within the US and outside of it), training will be conducted in Germany for 90 days

• Must be authorized to work in the United States

• Must be able to pass applicable background screenings and obtain clearance as required

Benefits of working at Muhlbauer:

• Competitive pay

• Employer-paid medical, prescription, dental, and vision plans for employees

• 11 paid holidays plus vacation time

• FSA, EAP, and Group Term Life Insurance

• Travel and Accident Insurance options

• International working environment - cutting edge with future oriented technology