Field Service Technician from A-Line Staffing Solutions
Midland, TX
About the Job
Title: Field Service Technician
Rate: $24.96/hr
Location: Midland, TX (Offsite)
Schedule: Monday – Friday, 8:30AM – 5:00PM; rotating weekend and evening/holiday on-call availability may be required, based on business needs
The Field Service Technician will provide great customer service while installing, diagnosing, and resolving retail equipment failures within Service Level Agreements at retail locations in the Midland, TX area. Equipment includes POS (Point of Sale) registers, self-checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF devices, networking, pharmacy, minute clinic, photo, and other related computer peripherals.
This Field Service Technician position involves driving a reliable, personal vehicle between retail locations in and around the Midland, TX area to service and install hardware, assisting other neighboring areas with workloads, working a normal day shift and on-call for weekday evenings. Normal shift scheduling for this position may also include Saturdays and/or Sundays as normal workdays, with weekdays as scheduled days off or rotating on call, as Managers deem necessary. Additional availability for on-call holiday coverage for onsite, high severity service calls may be required. The Field Service Technician will be reimbursed for miles driven in their personal vehicle on their weekly expense report at the standard reimbursement rate.
Position Requirements:
Rate: $24.96/hr
Location: Midland, TX (Offsite)
Schedule: Monday – Friday, 8:30AM – 5:00PM; rotating weekend and evening/holiday on-call availability may be required, based on business needs
The Field Service Technician will provide great customer service while installing, diagnosing, and resolving retail equipment failures within Service Level Agreements at retail locations in the Midland, TX area. Equipment includes POS (Point of Sale) registers, self-checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF devices, networking, pharmacy, minute clinic, photo, and other related computer peripherals.
This Field Service Technician position involves driving a reliable, personal vehicle between retail locations in and around the Midland, TX area to service and install hardware, assisting other neighboring areas with workloads, working a normal day shift and on-call for weekday evenings. Normal shift scheduling for this position may also include Saturdays and/or Sundays as normal workdays, with weekdays as scheduled days off or rotating on call, as Managers deem necessary. Additional availability for on-call holiday coverage for onsite, high severity service calls may be required. The Field Service Technician will be reimbursed for miles driven in their personal vehicle on their weekly expense report at the standard reimbursement rate.
Position Requirements:
- 1-3 years of previous hands-on technical knowledge and experience, with strong customer service skills
- Ability to troubleshoot computer hardware and peripherals, Point of Sale systems, and networking and printer equipment, including lifting and moving laser printers, servers, and other heavy equipment up to 75lbs and occasionally working on a ladder
- A valid Driver’s License, with no major violations, and a reliable, personal vehicle to drive between work site
- A minimum of a High School Diploma or GED; higher education or relevant IT Certifications highly preferred
Salary
25 - 25 /hour