Field Service Technician - ICONMA, LLC
Midland, TX
About the Job
Field Service Technician
Location: Midland, TX
Duration: 6 Months
Description:
Duties:
The primary responsibilities for this Field Service Technician include providing great customer service while installing, diagnosing and solving retail equipment failures within service level agreements at Client locations in a service geography. This equipment includes POS (point of sale) registers, self checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF, networking, pharmacy, minute clinic, photo and other related computer peripherals. This Field Service Technician position involves driving between Client locations in a large geography to service and install hardware, assisting other neighboring areas with workload, working normal day shift, on call for weekday evenings onsite high severity service calls and rotating weekend and holiday coverage for onsite high severity service calls.
Experience:
Required Qualifications:
1-3 years of previous hands-on technical knowledge and experience
Strong Customer Service skills
Ability to troubleshoot hardware
Reside in the territory supported
Ability to lift laser printers, servers, heavy equipment 75lbs and occasionally work on a ladder
Education:
Preferred Qualifications:
Technical Certifications
Technical Degree
Previous technical work experience
Education:
Verifiable High School diploma or GED is required.
Further education or Technical degree a plus and must be verifiable.
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Location: Midland, TX
Duration: 6 Months
Description:
Duties:
The primary responsibilities for this Field Service Technician include providing great customer service while installing, diagnosing and solving retail equipment failures within service level agreements at Client locations in a service geography. This equipment includes POS (point of sale) registers, self checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF, networking, pharmacy, minute clinic, photo and other related computer peripherals. This Field Service Technician position involves driving between Client locations in a large geography to service and install hardware, assisting other neighboring areas with workload, working normal day shift, on call for weekday evenings onsite high severity service calls and rotating weekend and holiday coverage for onsite high severity service calls.
Experience:
Required Qualifications:
1-3 years of previous hands-on technical knowledge and experience
Strong Customer Service skills
Ability to troubleshoot hardware
Reside in the territory supported
Ability to lift laser printers, servers, heavy equipment 75lbs and occasionally work on a ladder
Education:
Preferred Qualifications:
Technical Certifications
Technical Degree
Previous technical work experience
Education:
Verifiable High School diploma or GED is required.
Further education or Technical degree a plus and must be verifiable.
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Source : ICONMA, LLC