Field Service Technician at eXcell
Omaha, NE
About the Job
Take your career to the next level with
. We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program.Our client has a brand new opportunity for a Level 2 Field Service Technician to join their team onsite in Omaha, NE and provide unparalleled technical support to 5+ stores on a weekly basis. This Technician will travel within a radius of 50 to 125+ miles daily, depending on the area and specific route, and is required to have a valid driver’s license. This resource will be provided with a company vehicle and tools necessary to complete work.
Duties and Responsibilities:
Support client IT / Data problem tasks
Deliver support and resolution for daily technical requirements
Proficient in AC / DC and backup power concepts
Manage triage, troubleshooting, and resolution to client scope on IT equipment
Document efforts, issues and resolutions, close cases / tickets daily
Demonstrate prompt completion of projects and tasks
Skills and Qualifications:
Minimum 1+ years of technical support experience
Experience desired in copper and fiber cabling and various terminating connectors
Exceptional customer service and interpersonal skills
Excellent time management and reporting skills
Will occasionally work at heights of 20' to 25', lift equipment training provided
Ability to lift up to 25 lbs
Strong communication skills
CAT6 Networking knowledge (punchdown and terminations)
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **
