Field Service Technician - KR WOLFE INC.

KR Wolfe is a rapidly growing enterprise specializing in installation and integration of proprietary systems and capital equipment. We are a service-based company who creates lasting relationships by understanding client needs, dedication to every project, and adapting to a constantly changing industry.

In the role of Field Service Technician, you will perform the installation, repair, preventative maintenance, and qualification of water purification systems.

Pay Range: $32.00 to $35.00 per Hour - Full Time Role
Duties and Responsibilities
Core Responsibilities

• Complete preventative maintenance, repairs and installation work orders for water filtration systems using minor power tools, hand tools, etc.
• Communicate with client field manager and client customer to schedule work orders within three (3) days of receiving work order
• Provide professional service on a timely basis to clients
• Provide accurate and detailed work orders in client systems
• Provide customer with appropriate documentation of the work that was completed including reports and photos
• Manage client inventory for maintenance, repairs and installation work orders
• Keep tools and test equipment in proper working order and calibration
• Maintain company fleet vehicle including monthly reporting and vehicle maintenance

• High School Diploma or GED with 3 years of field service experience, testing, repairing, and maintaining capital equipment

• Technical degree in areas such as Plumbing, Electronics, Computer Repair
• Associate degree in engineering, science, or technical field
• Previous professional experience in Plumbing, Electronics, Computers
• Previous experience with Field Service Lightening (Salesforce)
• Customer-facing experience preferred 
• Ability to read and understand technical documents
• Ability to troubleshoot and resolve complex mechanical equipment issues
• Proficient with test equipment, minor power tools and hand tools
• Ability to work independently with little supervision