Field Services Technician - Danta Technologies
Wood River, IL 62095
About the Job
We're looking for a Field Services Technician. This offer is located in Wood River, IL/East Alton, IL and this position is required to be Onsite.
We need A Field Services technician to manage laptop, desktop and printer related issues at the East Alton Site.
Responsibilities:
Troubleshoot and resolve issues related to Office 365
Image and install software on Windows, and laptops/desktops
Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices
Knowledge of network configurations: LAN, WAN, Wireless, VPN, and VLAN
Identify and resolve hardware and software application conflicts
Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents
Responsible for asset tagging and entering all incoming equipment into our asset management system
Collaborate with cross functional teams to properly onboard incoming new hires
Ensure that hardware is properly assigned and updated into our management system
Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment
Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.
The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.