Field Services Trainer - J475 - Soap Creek Resources
Blaine, MN
About the Job
Under general direction, the Trainer is responsible for facilitating, coordinating, and conducting training services for customers of the Engineered Solutions business unit within the company.
Duties:
Including but not limited to:
- Develop, control, and distribute training materials as needed.
- Discuss training needs with customers and work with the sales team to develop offerings and proposals.
- Coordinate with a global team of Project Managers, Project Engineers, Technical Sales personnel, Field Service personnel, R&D personnel, QA/QC personnel, and various other Engineered Solutions technical resources to execute training offerings with customers.
- Schedule training sessions with customers.
- Project manage training efforts from conception through completion by meeting contract timelines, tracking and minimizing project costs, ensuring high-value presentation materials, and thoroughly documenting executed training.
- Provide training for customers in maintenance, installation, operation, and startup of processes.
- Perform other related duties as required and assigned.
Qualifications:
- Associate degree or equivalent from a two-year college or technical school.
- Minimum 3 years of related experience.
- Excellent communication skills - Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective working relationships with coworkers, customers, vendors, and fabricators.
- Respond to requests and inquiries from internal and external customers.
- Understand and follow oral and written instructions.
- Knowledge of computers and applications, such as Microsoft Office.
- Must be able to communicate (read/write) in English fluently.
- Ability to travel internationally and domestically 25% of the time.
- Must complete safety training within 1 year after the hire date and each subsequent year.
Working Conditions:
- Approximately 75% of time spent in the office environment.
- Office environment conditions are typical for an office setting.
- Approximately 25% of time spent in the plant environment.
- Plant environment conditions include some exposure to chemicals, hazardous materials, and noise; potential work at heights, in confined spaces, and inclement weather conditions.
Source : Soap Creek Resources
