Field Supervisor - Mr.Handyman, a Neighborly Company
Ijamsville, MD 21754
About the Job
At Mr. Handyman, were growing our team of professionals so we can continue to be one of the country's most well-respected home repair and maintenance companies. Were looking for an experienced craftsman to manage and supervise our world-class Service Professionals while taking excellent care of our customers.
Mr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take care of all our team members.
When you join the Mr. Handyman team, you get so much more than a job you get a career you can be proud of, and the support of industry-leading software and business systems. Why Youll Want to Join Our Team
Here are just a few of the benefits youll receive when joining the Mr. Handyman team.
- Company-supplied van including maintenance and fuel
- A back office that takes care of scheduling and billing
- An office team that answers all calls and helps you take care of the customers
- Flexibility with hours so you can take care of lifes important events
- Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan
Your Responsibilities as a Field Supervisor
- Supervising the Team in Completing of Maintenance & Repairs in homes and businesses - Youll be managing our team of Service Professionals who will be completing small to medium maintenance and repairs for home and commercial customers. Our typical project ranges from two hours to two days.
- Making Recommendations and Managing Expectations with Customers - Youll communicate with our Service Professionals and customers to help them understand what they need to have done and manage expectations about the scope of work and costs.
- Create Life-Long Customers - Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.
- Youll need to successfully manage a team of Service Professionals
- Youll need to self-manage as youll often be working on your own.
- Youll need to speak with customers and provide excellent customer service.
- Youll need to have the necessary tools, including the ability to use technology.
- You'll need to document the job while following our process, the Mr. Handyman Way.
Job Requirements
These are the minimum requirements to be considered for this position.
- Live within the area
- Have 8+ years of paid industry experience
- Solving problems must come easily to you
- Ability to manage a staff of Service Professionals
- Own your own tools
- Be insurable for driving our vehicle
- Complete a background check
- Professional appearance
As an experienced Field Supervisor, you have strong proficiency in the following:
- Supervising tradesman in a variety of projects
- Carpentry, Painting, Drywall experience
- General plumbing and electrical knowledge
- Construction estimating skills
- Desire to train and build a team of strong Service Professionals
Benefits & Pay
The pay range for this position is $30 - $50 and is dependent on your experience. Plus bonuses.