Field Support at JobsRus.com Formerly CorTech
Westbrook, ME
About the Job
JobsRUs.com. is seeking to hire a Field Support for our client in Westbrook, ME!
Benefits Available!
Weekly Pay!
$19.36/Hour
Shift Details: 8:00AM - 5:00PM
DESCRIPTION:
Leads delivery of curriculum content alongside the building of skills and capabilities within our customer facing field support organization, to strengthen our position as the trusted partner for veterinary professionals in improving their patient care and practice health. Develops and maintains knowledge of industry best practices in adult learning, company products/services and internal business management systems. Works closely with Regional Field Support Managers within Sales Areas to create and maintain an Area Training Plan that identifies performance opportunities, develops advantageous skillsets, and executes training strategies. Provides a world class onboarding experience to new team members by facilitating and coaching to the Field Support New Hire Learning Journey. Collaborates closely with business partners, provides relevant field information, partners across Commercial Learning teams, and acts as an advisor in content creation and training delivery.
What You Will Do:
Lead training curriculum delivery for key Client business opportunities including classroom setting, Field Support & National Summits, Trade Shows, Regional Team meetings, Area Training events and Leadership Team debriefs
Execute best practices in Adult Learning theory through all training opportunities, including virtual, on-site, digital media, etc
Provide support for content development by offering expertise and perspective during reviews, editing and impact measurement steps of the development process
Deliver Coaching and Development for our Customer Facing Organization through field work, support for new hire and tenured field support professionals, and train the trainer development programs
Assess and deliver training opportunities to maximize impact for live and virtual training activities
Partner with Area Field Support Leaders to identify and prioritize Area training and business opportunities to strengthen our relevance with our customers
Conduct assessments and lead process improvement opportunities with our Training Curriculum, Coaching Assessments, Training Delivery, and new Education Technology considerations
Support project assignments that cover interdepartmental partnerships, New Product launches, and specialized customer training opportunities
Support Client customer coverage model with training support and targeted customer engagements as identified
Adhere to and model the Client Purpose & Guiding Principles.
Perform other duties as assigned.
What You Need to Succeed:
Education:
Bachelors Degree or equivalent combination of education and experience required.
Specialized training or certification in Education/Training preferred
Experience:
Successful experience in customer facing field support roles strongly encouraged
Experience with Adult Learning and Training Platforms for large teams recommended
Skills & Abilities:
Strong written and oral communication skills
Ability to facilitate trainings effectively in person and with virtual teams
Benefits Available!
Weekly Pay!
$19.36/Hour
Shift Details: 8:00AM - 5:00PM
DESCRIPTION:
Leads delivery of curriculum content alongside the building of skills and capabilities within our customer facing field support organization, to strengthen our position as the trusted partner for veterinary professionals in improving their patient care and practice health. Develops and maintains knowledge of industry best practices in adult learning, company products/services and internal business management systems. Works closely with Regional Field Support Managers within Sales Areas to create and maintain an Area Training Plan that identifies performance opportunities, develops advantageous skillsets, and executes training strategies. Provides a world class onboarding experience to new team members by facilitating and coaching to the Field Support New Hire Learning Journey. Collaborates closely with business partners, provides relevant field information, partners across Commercial Learning teams, and acts as an advisor in content creation and training delivery.
What You Will Do:
Lead training curriculum delivery for key Client business opportunities including classroom setting, Field Support & National Summits, Trade Shows, Regional Team meetings, Area Training events and Leadership Team debriefs
Execute best practices in Adult Learning theory through all training opportunities, including virtual, on-site, digital media, etc
Provide support for content development by offering expertise and perspective during reviews, editing and impact measurement steps of the development process
Deliver Coaching and Development for our Customer Facing Organization through field work, support for new hire and tenured field support professionals, and train the trainer development programs
Assess and deliver training opportunities to maximize impact for live and virtual training activities
Partner with Area Field Support Leaders to identify and prioritize Area training and business opportunities to strengthen our relevance with our customers
Conduct assessments and lead process improvement opportunities with our Training Curriculum, Coaching Assessments, Training Delivery, and new Education Technology considerations
Support project assignments that cover interdepartmental partnerships, New Product launches, and specialized customer training opportunities
Support Client customer coverage model with training support and targeted customer engagements as identified
Adhere to and model the Client Purpose & Guiding Principles.
Perform other duties as assigned.
What You Need to Succeed:
Education:
Bachelors Degree or equivalent combination of education and experience required.
Specialized training or certification in Education/Training preferred
Experience:
Successful experience in customer facing field support roles strongly encouraged
Experience with Adult Learning and Training Platforms for large teams recommended
Skills & Abilities:
Strong written and oral communication skills
Ability to facilitate trainings effectively in person and with virtual teams
