Field Technician/ Help Desk at Motion Recruitment Partners, LLC
Charlotte, NC
About the Job
Job Title: Support Technician
Location: Charlotte, NC
Job Type: Full-Time, On-Site (5 days a week)
Overview: We are working with a company who is seeking a motivated and reliable Support Technician to join our dynamic team in Charlotte, NC
This entry-level position is ideal for someone with at least one year of IT experience who is eager to grow in a supportive environment
The successful candidate will be a versatile "jack of all trades," proficient in various technologies and ready to tackle diverse challenges.
Key Responsibilities:
Qualifications:
What We Offer:
If you are passionate about technology and eager to take on new challenges, we want to hear from you! Apply today to become a valued member of our team.
#LI-AM15 Field Technician/ Help Desk
Location: Charlotte, NC
Job Type: Full-Time, On-Site (5 days a week)
Overview: We are working with a company who is seeking a motivated and reliable Support Technician to join our dynamic team in Charlotte, NC
This entry-level position is ideal for someone with at least one year of IT experience who is eager to grow in a supportive environment
The successful candidate will be a versatile "jack of all trades," proficient in various technologies and ready to tackle diverse challenges.
Key Responsibilities:
- Provide technical support for hardware and software issues, primarily focused on Windows and Linux environments.
- Reimage computers and assist with system upgrades and installations.
- Utilize ServiceNow for ticketing and tracking support requests.
- Collaborate with team members to maintain and support NextGen and EHR systems or comparable platforms.
- Ensure timely resolution of technical issues and maintain high levels of customer satisfaction.
- Maintain a clean driving record and use reliable transportation for on-site support as needed.
Qualifications:
- Minimum of 1 year of IT experience in a support role.
- Preferred: IT certification or degree in a related field.
- Experience with Windows and Linux operating systems.
- Familiarity with reimaging computers and EHR systems (NextGen or comparable).
- Knowledge of ServiceNow or similar ticketing systems.
- Strong problem-solving skills and a willingness to learn.
- Clean driving record and reliable transportation.
What We Offer:
- A collaborative work environment with two individual contributors.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
If you are passionate about technology and eager to take on new challenges, we want to hear from you! Apply today to become a valued member of our team.
#LI-AM15 Field Technician/ Help Desk
