Field Technician MCAT at Michigan CAT

A Field Technician at Michigan CAT is the onsite Service Specialist to support customers at their work location. A Field Technician would perform maintenance and repair on customer fleet at customer sites, to get them continually producing output to the customers' demands.  

Responsibilities 

As a Field Technician your responsibilities may include, but not limited to: 

• Diagnose problems with equipment/engines
• Perform all repairs associated with the diagnosis that is possible out in the field
• Locate and order parts as required. On occasions, this may require you to coordinate with parts-drivers to get the parts you need to your work site
• Write up detailed service reports for both internal and external requirements
• Maintain own equipment
• Building productive customer relationships to benefit all involved

Qualifications 

To qualify, you should have: 

• Proven track record of ability to perform and fix equipment/engines in a timely manner, to the quality and standard required
• The ability to self-motivate and self-manage time
• A record of promptness to get to and from work on time
• Strong ability to communicate and listen, understanding customer needs and performing the work necessary
• Strong writing skills to complete detailed service reports
• A Current DOT Medical Card
• A Current Class A CDL