Field Technician - Net2Source

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.
 
Position: Field Technician
Location: Seattle WA 98122
Type: Contract
 
Job Summary:
We are seeking a dedicated Field Technician with 4 to 8 years of experience to join our dynamic team. The ideal candidate will have expertise in Desktop Support - Remote, Service Desk, and Field Services. This role requires a proactive individual who can work effectively in a day shift and is open to travel as needed. The candidate will play a crucial role in supporting our projects and ensuring seamless technical operations.
 
Required Skills: Service Desk, Desktop Support - Remote, Field Services
 
Responsibilities:

• Identifies correct knowledge documents and support materials to answer questions and troubleshoot issues
• Learns about technology deployments and how they fit within business model/strategy
• Explains general navigation to customers; Translates technical terms to non-technical users to help in explaining navigation
• Looks for opportunities to improve knowledge on technologies
• Understands and adheres to the IM process and policies
• Uses correct knowledge documents and support materials to answer questions and provide support
• Identifies when request/issue should be escalated and assigns to appropriate party
• Clarifies asks by listening for understanding and reflecting back
• Performs rounds and completes required templates
• Uses instrumentation and physical checks (walk-throughs) to monitor
• Responds to and resolves incidents affecting operations
• Performs physical build-outs, installing computing devices and low voltage cabling
• Provides direction to local security staff by assisting in post order definition
• Manages identified defects through own and supporting organizations
• Follows procedures to collect and manage data so it's available for security audits
• Performs maintenance per manufacturer specification
• Oversees the activities of on-site vendors performing maintenance
• Consistently, without fail, follows all safety guidelines
• Oversees the activities of on-site vendors performing maintenance to ensure safety guidelines are followed"
• Interprets security standards and applies to own work
• Identifies relevant security standards that apply to own work and adheres to protocols
• Understands security risks & implications when evaluating solutions
• Knowledgeable about current security controls"
• Does what is asked within the agreed upon timeframes and according to established procedures, protocols and/or requirements
• Demonstrates responsiveness by conveying critical information to decision makers
• Demonstrates awareness of the desired outcomes in actions and thoughts"
• Conducts diagnostic steps to collect data and validate issue
• Eliminates variables to pinpoint root cause
• Completes testing to confirm resolution"
• Eliminates variables to pinpoint root cause
• Identify possible solutions and pros and cons to each
• Follow up to confirm solution addressed problem

 
 
 
If you are interested, please forward your resume to Amir@Net2Source.com, You can also reach me at (+1-201-354-1049).
 
Why work with us - At Net2Source, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take necessary steps to make your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management and beyond.
 
Equal Employment Opportunity Statement:
Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
 
Awards and Accolades:

• America's Most Honored Businesses (Top 10%)
• Awarded by USPAAC for Fastest Growing Business in the US
• 12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020)
• Fastest 50 by NJ Biz (2020, 2019, 2020)
• INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% companies make it to this list)
• Top 100 by Dallas Business Journal (2020 and 2019)
• Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
• 2019 Spirit of Alliance Award by Agile1
• 2018 Best of the Best Platinum Award by Agile1
• 2018 TechServe Alliance Excellence Awards Winner
• 2017 Best of the Best Gold Award by Agile1(Act1 Group)

 
 
Regards,
 
Amir Ahmad
Account Manager
Net2Source Inc.
Global HQ Address – 270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA
Office: (201) 340-8700 x 428 (EXT )| Cell: +1-201-354-1049 | Fax: (201) 221-8131| Email: amir@net2source.com
Web: www.net2source.com | Social: Facebook | Twitter | LinkedIn