Field Technician - FRSTeam by Rogers

We’re Hiring: Field Technician

Location: St. Petersburg, FL

Job Type: Full-time

Salary: $37K-41K + bonuses

What We Offer:

• Competitive salary and commission/bonus structure.
• Comprehensive health benefits package.
• Opportunities for career advancement and professional development.
• A supportive and inclusive work environment guided by our core values.

Job Summary: We are looking for a Field Technician who assists the Field Supervisors with: Customer contact and follow-up through the delivery of goods, field coordination, and communication with customers, adjusters, and contractors. Package, and carry damaged personal property from water, fire, and mold incidents. Remove affected textile items. Review and follow up billings and customer concerns. Manage multiple job files and assignments.

What You’ll do:

• Engage with adjusters, third-party administrators, and restoration contractors via telephone.
• Actively listen to customer needs and concerns, offering tailored solutions and providing
• exceptional service.
• Utilize our CRM system to manage leads, track interactions, and monitor sales activities.
• Collaborate closely with the marketing team to develop and execute targeted email marketing campaigns aimed at driving engagement and conversions.
• Stay informed about industry trends, competitor activities, and emerging opportunities to remain competitive in the marketplace.
• Meet or exceed monthly sales targets and performance metrics.
• Provide regular reports and updates on sales activities, pipeline status, and market insights.

What You’ll Need:

• Education: High school diploma or GED required
• Experience: Prior experience in restoration, construction, or related field preferred.
• Physical: Meet physical demand of lifting 35 lbs. daily.
• Background: Complete and pass a background check and have a clean driving record.

About Us: FRSTeam By Rogers is a leading provider of textile restoration services, specializing in helping individuals and families recover from fire, smoke, water, and mold damage. Our mission is to restore peace of mind by delivering exceptional service with integrity, compassion, and professionalism. At FRSTeam By Rogers, we are guided by our core values: doing the right thing, being passionate, fostering loyalty, pursuing excellence, and staying authentic in all that we do.

Apply today to join FRSTeam!