Field Technician - OEC Group

What we’re looking for…

• Candidates with 1-3 years of experience with supporting any type of plant or facility operations, emergency and/or incident response.
• Basic knowledge of logistics and experience with transloading freight.
• Strong communication skills to properly answer technical advisement for clients.
• Prior experience with flexi-tank services is preferred.
• Proficient in MS Excel, strong organization, follow up and communication skills.
• Fluency in Spanish is a big plus (not required). 

About OEC Group 

Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance and more.

About the Position Duties and responsibilities include the following (other duties may be assigned):

• Meets with clients to explain the flexi-tank technical services.
• Works with operations for shipment follow-up. 
• Adapts to clients' needs based on standard or specialized solutions. 
• Creates unique product offerings/special projects for clients in development with commercial/independently. 
• Follows up on incident management cases. 
• Understands market need for on-site/in-person support versus using local resource for cost control purposes. 
• Oversees the flexi-tank product and manufacturing process. 
• Reviews product offering to clients for constant improvements. 
• Investigates incidents through root cause analysis to determine the issue and determine what action can be done to make a better product. 
• Be professionally prepared for client meetings to present the company services. 

Work Schedule

• Webster Office 8:00 am – 5:00 pm CST
• Position will require an on-call schedule 
• Travel is required ~30%-50% of the time

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office.   

Education & Experience

• Associate's degree preferred but not required
• Prior experience with transloading shipments preferred

Salary

$50,000 starting salary with room for growth. 

Perks & Benefits of OEC Group

After successfully completing and passing a standard 90-day introductory period the employee is provided with the following benefits package. This includes:

• Individual Health Insurance Coverage (Medical, Dental and Vision) 
• Life and Accidental Insurance Coverage
• Vacation, Personal and Floating Days
• 401K Plan with up to 3% company match

Company Culture

OEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team building activities!

OEC Group is an Equal Opportunity Employer.

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