File Intake Analyst - Goldberg Segalla LLP

Goldberg Segalla, a dynamic and rapidly growing law firm with a national practice, seeks a highly motivated and organized individual to join its team as a File Intake Analyst to join its Albany, Syracuse or Buffalo office. The File Intake Analyst is responsible for the opening of new matters assigned to the firm in the Aderant system. The position requires a strong understanding of all aspects of information collected during the file intake process, the ability to analyze the accuracy and adequacy of information supplied, the use of discretion to follow up for additional or missing information, and ensuring accurate information is enter in Aderant in a timely fashion. This position requires daily professional interaction with attorneys and legal assistants throughout the firm. 
 

Responsibilities:

• Evaluate information secured in the file intake process to ensure accuracy and adequacy prior to entry in Aderant
• Professional follow up with attorneys and legal assistants for additional information or for clarity of information as needed
• Ensure the consistent entry of accurate information in Aderant during the file intake process consistent with firm protocols
• Conduct timely opening of new matters (1-2 business days) upon submission of appropriate information to the File Intake Group
• Prompt communication to request information to attorneys, administrative staff and supervisor in the event information is missing or unclear upon receipt of a request to open a new matter
• Contribute to the maintenance and updating of information in Aderant
• Assist in the file opening process during the onboarding of new attorneys to the firm
• Completion of reports on a daily, weekly, monthly or as needed basis
• Contribute to the training of firm employees with respect to the file opening process.
• Appreciate and understand the impact of File Opening and Aderant usage by the File Intake Department on other departments and the firm overall 
• Understand and appropriately utilize firm systems including, but not limited to, Aderant, Expert Time, iManage, etc.
• Receive cross-training and assist other departments as needed
• Assist with special projects and assignments as needed

Experience/Requirements:

• Associates’ Degree or relative experience in an office environment.
• Experience with Microsoft Office
• Strong verbal and written communication skill
• Law firm experience preferred
• Direct file intake experience preferred

Benefits:

This role offers a hourly salary and bonus opportunity. The hourly salary range for this position is $21.00  to $25.00. Actual pay may be adjusted based on experience and other job related factors permitted by law. This position also offers a full benefits package. Our benefits package includes, but is not limited to, health insurance, dental insurance, life insurance a 401(k) plan, flexible spending and more. 

Goldberg Segalla isn't merely a business--we're a community. We value the diversity of our teams and strive to create a collaborative and enjoyable culture for everyone, where leadership is rewarded, and efficiency, mutual respect, and working together for the common good are traits we all embody. 


 Goldberg Segalla is a national civil litigation firm with offices spanning major metro markets across the U.S., providing strategic coverage wherever our clients do business. As a firm of experienced litigators and trial attorneys, Goldberg Segalla's capabilities span business and commercial disputes, employment and labor, insurance coverage, product liability, and more. Today, our more than 400 attorneys are trusted counselors to public and private clients in key sectors and industries including construction and energy, transportation, manufacturing, retail and hospitality, and insurance.