FINANCIAL ACCESS MANAGER - University of Washington

Req #: 239380 Department: UW MEDICINE FINANCIAL ACCESS CLEARANCE TEAM Posting Date: 09/27/2024 Closing Info: Open Until Filled Salary: $7,548 - $11,322 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, **click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20220908\_a11y.pdf)** The **UW Medicine - Financial Access Clearance Team (FACT)** , located within the Patient Financial Access Services department, has an outstanding opportunity to hire a **FINANCIAL ACCESS MANAGER (MANAGER OF PROGRAM OPERATIONS)** . **WORK SCHEDULE** + 40 hours per week, Day Shifts + Mondays - Fridays, 8:00 AM - 4:30 PM + Primarily a hybrid remote position, with the possible need to travel to onsite locations based on operational need and as assigned by the Patient Financial Access Services Department Director + Job responsibilities may require occasional travel to other UW Medicine hospital and non-hospital onsite campus locations + May require off-hours work including evenings and weekends and travel to multiple locations in UW Medicine for meetings and/or training **POSITION HIGHLIGHTS** + Under the direction of the Patient Financial Access Services Department Director of Financial Access, the Financial Access Manager ensures the prompt and accurate review of eligibility and benefits, obtaining pre-authorizations, pre-registration of patients, creation of cost estimates and collecting patient financial responsibilities + Implement process improvements and plan, organize, develop and manage the overall operations of the Pre-Service Teams + Be a part of a team dedicated to supporting UW Medicine where Patients Are First **DEPARTMENT DESCRIPTION** + The UW Medicine Financial Access Clearance Team (FACT) coordinates the insurance clearance process for Inpatient planned and unplanned admits + Our team values excellent customer service, timely response, accurate authorization, and courteous processing of calls **PRIMARY JOB RESPONSIBILITIES** + Daily oversight of meeting with Supervisors to ensure Team assignments match the level of financial risk of work completion for that day, working with Analysts/Meetings to provide decision making and review of proposed workflows for the team, + Review and pivot team assignments based on level of financial risk to the organization and balance the volume of high risk work as well as daily work to ensure the work the team is doing is the right work at the right time + Work very closely with our Business Technical Analyst Team members on reviewing issues, providing ideas for resolution and mitigating risk moving forward + Responsible for review and root cause analysis of all accounts that result in a $0 pay/reimbursement, due to No Authorization. + Work with supervisors for both Team Member issue/escalations, but also with organization Leaders over the service lines FACT supports. + Work with leaders throughout the system- both mid and executive leaders who are our customers and stakeholders to our work **MINIMUM REQUIREMENTS** + Bachelor's Degree and 4-5 years experience in Revenue Cycle, Financial Clearance/Patient Access, + Epic User Knowledge, Epic Technical Knowledge **UW Medicine - Where your Impact Goes Further** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.