Financial Accounting Systems Transformation (FAST) Program Manager Lead, CFPMO at MassMutual

The Opportunity

The newly announced Corporate Function Program Management Office (CFPMO) is seeking an experienced program manager to support the stand-up of the new organization. In this highly visible role as the Program Manager Lead for the Financial Accounting Systems Transformation (FAST) program, you will be responsible for leading one of the largest and transformative programs at MassMutual.

The FAST Program is on a multi-year plan to replace our existing SAP R3 platform with the SAP S/4HANA platform that will provide a modern event based financial system solution for Corporate Finance, enabling a more streamlined financial reporting process that leverages enhanced reporting and data analytics functionality.

The FAST Program Manager Lead will be responsible for the planning, day-to-day execution, management, implementation and reporting of large and complex programs. The incumbent will be accountable to manage and monitor project tasks and controls during project planning and delivery activities to ensure on-time and quality goals are met within scope and budget. Apply advanced project and program management knowledge, skills, tools and techniques to project deliverables, processes, communications and presentations in order to meet or exceed stakeholder needs and expectations.

The Team

The CFPMO was established to oversee the execution of initiatives across Corporate Finance, Enterprise Risk, Investment Management, Law, and HR & Employee Experience, as well as define and own project management standards across the company. The team is focused on driving and aligning the execution of critical programs and projects across our Corporate Functions, creating more visibility into this work, while enabling improved prioritization, collaboration, and execution. ​

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We are a newer team of self-starters who enjoy solving complex business problems and have a high degree of accountability to our partners and each other.  We have proven track records of excellence in project management and the ability to quickly put structure in place to manage work in dynamic, complex environments.  We’re also striving to create an authentic environment where people fully appreciate and respect each other, are inspired, encouraged, and motivated to succeed together.

The Impact:

As the FAST Program Manager Lead, you will:

• Develop and implement strategy for the program team.

• Lead creation of the program management plan

• Oversee all activities associated with the program to ensure the program achieves its goals

• Identify and understand program objectives

• Manage timelines and deliverables

• Identify and assign program team members

• Identify projects needed to achieve program objectives

• Coordinate interdependent projects that are part of the program

• Communicate with project managers

• Monitor program activities

• Measure and monitor key performance indicators (KPIs) and return on investment (ROI)

• Resolve problems and delays in the program

• Manage program budget

• Manage resources across all projects within the program

• Help to ensure collaboration among project teams

• Manage program risk and coordinate corrective measures

• Document the program

• Identify and manage program adherence to standards and governance

• Manage stakeholder communications

• Report on program performance to executive team and organization leaders

• Ensure that the program is aligned with organizational business goals and objectives

• Identifies required human resources to successfully executive to plan and submits to Program Lead; provides cost estimates

• Interviews candidates and onboards as appropriate

• Maintains change request (change to existing requirements

• Collates decision that require business line discussion and decision and escalates to Program lead for discussion at Steering committees

• Leads regular cross workstream scrums to ensure alignment on deliverables and dependencies remain in sync

• Identifies conflict in deliverables and delays; make best efforts to resolve issues and escalates to Program Lead if unable to achieve for resolution

• Maintain a matrix reporting relationship with the business sponsor of the program/project and the program manager

• Identify and drive key stakeholder involvement and work with them to elicit scope

• Secure and maintain project resources from a business and technical scope

• Identify, document, assign, track and facilitate project issues through to resolution

• Confirm achievement of objectives, verify and document project results to formalize acceptance of the product at each phase gate of the project by the

• Facilitate lessons learned and retain information in a central location for future use

The Minimum Qualifications

• Bachelor’s degree and/or CFA designation

• 15+ years of experience managing large-scale programs and effective change management

• Proficient experience with Project Management tools including but not limited to: Atlassian Jira, Zephyr for Jira, Smartsheets as well as MS Office Suite (Project, Teams, Excel, PowerPoint and Word)

• Certified in Scrum Alliance (CSM/CSPO), Scrum.org (PSM/PSPO/PSD), SAFe Scaled Agilist, PMI-ACP, PMP is desired, but not required

• 7+ years managing people/teams

• Executive presence with ability to quickly build rapport and cultivate relationships; high-level of emotional intelligence

• Excellent communication and presentation skills; track record of developing and delivering high- impact presentations; effective public speaking

• Astute business judgment, analytic, creative, and problem-solving skill, with experience applying these skills to acquire and develop strategic partnerships

• Strategically minded, analytical change agent and decision maker with a clear vision and the ability to implement improvement measures impacting a variety of internal and external stakeholders

• Strong analytical, problem-solving skills and data-driven mindset that translates into leadership skills

• Travel between New York, Springfield and Boston required

The Ideal Qualifications

• Experience in S/4 Hana

• Knowledge of best practices in GL Accounting, and experience in Accelerated Fiscal Closing, Treasury, Group Reporting, Accounts Payable, Tax Compliance and Reporting

• Knowledge of statutory, fiscal and legal requirements

• 3-4 years end-to-end Finance transformation experience, with either Oracle, SAP or S4-Hana

What to Expect as Part of MassMutual and the Team

• Regular meetings with the CFPMO

• Focused one-on-one meetings with your manager

• Access to mentorship opportunities

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups

• Access to learning content on Degreed and other informational platforms

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.