DutiesThe duties and responsibilities include but are not limited to: - Analyzes insurance records and information generated in order to release information to the insured, e.g. lapse letters, bills, interest notices, loan receipts, refunds, dividends, credits and matured endowments. Prepares inputs for all tasks above that require an account maintenance action.
- Prepares correspondence to explain actions and exchange information. Uses forms Letters and original compositions. Review correspondence Analyzes insurance records and information generated in order to release information to the insured, e.g. lapse letters, bills, interest notices, loan receipts, refunds, dividends, credits and matured endowments. Prepares inputs for all tasks above that require an account maintenance where originator has not clearly expressed either the question(s) or the action(s) requested. Prepares responses in order to provide, to the extent possible, that all relevant issues are addressed. Determines whether or not the Privacy Act permits release certain information stored in the records system. Processes applications for loans and cash surrenders. Reviews the application, insurance records and record printout to determine acceptability and eligibility for loan or surrender. Recognizes surrender applications from insured on waiver of premium in order to initiate conservation procedures.
- Determines a variety of values, either by manual calculation or by reference to tables, in order to maintain the account. Determines values such as interest, premiums, reserve value, loan value and cash surrender value and calculates critical dates on policy loans in order to prevent loss of insurance through automatic cash surrender. Determines length of extended insurance on lapsed permanent plan insurance contracts. Applies remittances requiring calculations to insurance control accounts.
- Examines applications for insurance reinstatement conversion, and reduction in order to determine acceptability. Determines whether the insured must complete either medical or non-medical applications for conversions, reinstatements, reductions or splits of contracts and changes in coverage and determines eligibility on the nonmedical applications. The incumbent determines the appropriate referral on medical applications.
RequirementsConditions of Employment- You must be a U.S. citizen to apply for this job
- Selectees are subject to a background/suitability investigation
- Selective Service registration is required for males born after 12/31/1959
- A probationary period may be required for employees and supervisors
QualificationsTime-in-grade:
Applicants who are/were federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-5 position you must have served 52 weeks at the GS-4 level. Applicants who are/were federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-6 position you must have served 52 weeks at the GS-5 level. To support your claim of time in grade, you must submit your most recent appointment, promotion, or within grade increase SF-50 (not an award or general adjustment SF-50). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility. See the required documents section for more information.
Specialized Experience:
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
GS-05
To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-4) in the normal line of progression for the occupation in the organization. Specialized experience is defined as:
(1) A broad knowledge of the procedures necessary to retrieve and dispatch documents through the use of an automated system.
OR
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four (4) academic years above high school education from an accredited institution.
OR
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 4 years of high school education. To combine education and Specialized Experience first determine your total qualifying experience as a percentage of the experience required for the grade level; then determine your education as a percentage of the education required for the grade level; and then add the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
GS-06
To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-5) in the normal line of progression for the occupation in the organization. Specialized experience is defined as:
(1) Collected and entered data into a database; and created reports and spreadsheets.
(2) Has performed basic file searches in order to retrieve data and maintained already established data bases; or has completed formal training in using word processing, data base management, and spreadsheet software applications.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found here. EducationThere is no educational substitution for the GS-6.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for federal employment. You can verify your education here. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Additional informationWork Schedule: Monday through Friday, 6:00am - 6:00pm, Flex schedule available
Title/PD#: Financial Accounts Technician GS - 5/6; PD 02110A/02111A
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or disabled Veterans with a compensable service-connected disability of 30% or more. Please contact the special placement coordinator or the human resources specialist listed on this vacancy for more information regarding applying for consideration under schedule A or as a 30% disabled Veteran.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. A well-qualified candidate is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualifications requirements for this position. Information about ICTAP and CTAP eligibility can be found here.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf." A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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